Peace Officer program, by maintaining student files in accordance to the Peace Officer program policies. Salary Range $23.98 - $34.69 Minimum Qualifications Three (3) Years of experience in the following: Program Management: Computer software applications and systems sufficient to enter data and create basic business correspondence, documents and training processes. Data Entry: Skill in data entry sufficient to maintain accurate student records and reports; compile, sort and verify data accuracy Customer Service Skills: Skill in customer service to provide prompt, courteous and accurate information to customers in person, on the phone, through email and other written correspondence; promptly respond to customer/ co-worker inquiries about registrations, programs, data, etc.; provide assistance/ guidance to customers/ co-workers on resolving difficult or complex issues English: Knowledge of English sufficient to fluently speak, read, understand and respond to a variety of written and spoken communications, such as customer questions, detailed instructions, and procedures, data reports Word Processing: Skill in word processing sufficient to use the software, such as Microsoft Word, to prepare and format letters, memos and reports and ability to check completed work for spelling, grammar, punctuation and formatting Spreadsheets: Skill in using spreadsheet software applications, such as Microsoft Excel, Access to enter, compile, store and retrieve data in a variety of reports Math: Knowledge of math sufficient to add, subtract, multiply and divide whole numbers, fractions, decimals, calculate percentages and use simple formulas and ability to compare the prices of items or groups of items Preferred Qualification Prior leadership or management experience Knowledge and familiarity with MN POST requirements, processes. Knowledge of policies and procedures of the college/customized training, especially related to registration for all hour-based courses. Ability to gain acceptance for ideas in order to accomplish tasks. Knowledge of ISRS & rSchoolToday systems and various software programs. Skills in communications and interpersonal relations sufficient to provide information to staff, students and the general public. Highly organized and detail-oriented to maintain integrity in the student information system. Ability to work with others in a team setting to accomplish tasks. Ability to establish work priorities and ensure completion. Other Requirements Hennepin Technical College is currently unable to sponsor work visas or green card applications due to regulatory complexity, budget constraints, and alignment with our current hiring strategy. Applicant must be legally authorized to work in the US at the start of employment. Work Shift (Hours / Days of work) Day Shift - Full-Time Telework (Yes/No) Yes - Hybrid
