National Manager, Transition

Job No: APTAV108070#015

• Excellent opportunity to provide strategic advice on student engagement and develop transition & orientation programs
• Manage a national team delivering peer mentoring, specialist onboarding programs and student advocacy services
• ACU offers 17% employer superannuation, salary packaging and generous leave provisions
• Full time, fixed term 12 month opportunity with hybrid flexibility working at North Sydney, Melbourne or Brisbane campus

About the role:

Operating within Transition, the National Manager, Transition, reports to the Associate Director, Student Experience and is a senior role within the Student Experience team. The position provides strategic advice on student transition and engagement to the Associate Director, Student Experience and Director, Student Experience & Enhancement and is responsible for overall planning, development and delivery of transition and orientation programs for all commencing students across the university nationally. The National Manager, Transition leads peer mentoring, Peer Assisted Study Session (PASS) programs and the Student Advocacy Service as well as working collaboratively with internal and external stakeholders to manage specialist onboarding programs for commencing students that contribute to ACU student retention. The role employs evidence and up-to-date research on student transition and engagement to implement innovative and well-attended orientation and transition programs. The National Manager, Transition uses best practices and engages with professional bodies and other universities to stay informed and relevant in the area of the student transition. This position manages and supervises staff to achieve agreed outcomes for the enhancement of the student transition including the delivery of professional services and programs. The National Manager, Transition will also contribute to the broader team's Strategic Plan and develop and implement Operational Plans, Status Reports, prepare budgets, various business documents and review policies, procedures and practices to achieve the University's key strategic outcomes in accordance with the ACU Strategic Plan.

For full position details, refer to the position description

Contact:

General enquiries can be sent to Sarah Rose, Associate Director, Student Experience at: sarah.rose@acu.edu.au

What we offer:

• The University pursues an excellence agenda and offers an environment where staff are welcomed and safe, and valued through development, participation and involvement.
• Total remuneration valued to $160,162 - $170,900 total rem (pro rata) pa, including salary component $135,360 - $144,538 (pro rata) pa (HEW 9), employer contribution to superannuation and annual leave loading.
• 17% employer superannuation contributions to eligible continuing and fixed-term staff.
• Annual leave loading of an equivalent to 17.5% of four weeks' salary pro rata payable, dependent on your commencement date.
• As an ACU staff member, you will have access to generous benefits which include but not limited to: flexible work, study leave, a variety of leave provisions and salary packaging. Find out more information about the benefits or working at ACU here.

How to Apply:

Step 1: Review the Position Description and become familiar with Our Mission and the Application process

Step 2: Click the 'View Position Description and Apply' button, and populate your candidate application details, including your:

• Resume.
• Recommended responses to the Selection Criteria and Core Competencies in a cover letter (maximum 2 pages) or in the online Declaration and Criteria application page.
• Brief online responses to any pre-screening employment questions.

Applications close: 22-FEB-2026 at 11:59pm AUS Eastern Standard Time

Preferred candidates will be required to complete mandatory pre-employment declarations and background checks, including those related to gender-based violence and foreign interference, in line with ACU's compliance requirements.

This position requires a Working with Children Check (WWCC) and/or Working with Vulnerable People Check (WWVP) (ACT only).

Candidates must hold Australian work rights to apply for this position. For permanent/ continuing roles, applicants must have permanent work rights. For further information visit Immigration and Citizenship(homeaffairs.gov.au)

Your Privacy of personal information is maintained in accordance with ACU policy. For more details visit: www.acu.edu.au/careers

ACU is committed to fostering an inclusive workplace culture that values diversity and enables our people to reach their potential. This is underpinned by our mission and values, grounded in our respect for all people and the advancement of the common good. In line with our commitment to equity, diversity and inclusion we welcome candidates from all backgrounds and lived experiences. ACU is recognised as a Veteran Employment Supporter and veterans are encouraged to apply. ACU offers support for candidates that may require adjustments through the recruitment process. Please contact recruitment@acu.edu.au to discuss your requirements in confidence.

About ACU:

Australian Catholic University (ACU) is an inclusive community which welcomes students and staff of all beliefs. ACU has over 2,500 staff supporting more than 34,000 students across eight campuses - Ballarat, Brisbane, Canberra, Melbourne, North Sydney, Strathfield, Blacktown and Rome.

ACU aspires to be a home for our staff, offer the care of a family and develop an academic and professional community. Whatever your faith or culture, and whether you are academic or professional staff, there are many opportunities both for learning and contributing at ACU.

As valued members of our community, all staff members are expected to have an understanding of ACU's mission and values and to demonstrate an active contribution to them.

ACU does not accept candidate applications submitted by external recruitment agencies through the ACU careers website.