Networking Technician - Advanced

Networking Technician - Advanced

Position Number: 908361

Vacancy Open to: ECU Employees

Time-Limited: No

Department Homepage: https://itcs.ecu.edu/
Advertising Department: ITCS INFRASTRUCTURE SERVICES

Division: Administration & Finance
Classification Title: 12210 Networking Technician

Competency Level: 3 - Advanced

Working Title: Networking Technician

Number of Vacancies: 1

Full Time Equivalent (FTE): 1.00

Full Time or Part Time: Full Time

Recruitment Range: $34,517 - $83,445

Anticipated Hiring Range:
Salary Grade Equivalency: DT05

Work Schedule: Monday - Friday

Work Hours: 8:00 a.m. - 5:00 p.m.

Position Location (City): Greenville

Job Category: Staff

Be a Pirate!

Be a Pirate!

East Carolina University (ECU) is consistently ranked among the nation's top public universities for its commitment to research, innovation, social mobility, and public service. Classified as a R1 institution by the Carnegie Commission on Higher Education, ECU is among the top 5% of research universities in the United States, an elite designation reflecting the highest levels of research activity, funding, and doctoral output.

Founded in 1907, ECU is a public, four-year university located in Greenville, N.C., which is widely regarded as the cultural, educational, economic, and medical hub of eastern North Carolina. Through education, research, healthcare, community engagement, athletics, cultural enrichment, and service, ECU enhances the quality of life for its students, the state and communities around the world. It is a great place to work, teach, and learn.

ECU's commitment to impactful scholarship is further demonstrated through its repeated Carnegie Community Engagement Classification (2010, 2015, 2024), as well as its 2024 designation as a Carnegie Leadership for Public Purpose institution. These distinctions recognize the university's leadership in translating research into meaningful community partnerships and measurable societal benefits.

The university supports its workforce through a wide range of professional development opportunities designed to foster career growth and skill advancement. Eligible employees also benefit from a comprehensive benefits package that promotes a healthy work-life balance.

Primary Purpose of Organizational Unit:

The Administration & Finance Division encompasses a broad range of operational, financial, technological, safety, administrative and people-focused units that support the daily functions and long-term success of the university.

Information Technology and Computing Services (ITCS) provides strategic technology leadership, enterprise IT services, cybersecurity, and digital solutions that support East Carolina University's teaching, research, student success, medical, and administrative operations. ITCS partners across the university to deliver secure, reliable, and innovative technology services that advance ECU's mission and strategic priorities..

The infrastructure engineering team provides all cabling decisions across campus. Anything in the ground that is considered telecommunications is owned by this team. They make the most important decisions for large capital projects and new building designs as well as smaller renovations and what will be pulled for future growth.

Primary Purpose of Position:

This position is responsible for supporting the university's network infrastructure and connectivity services. Reporting to the Director of Security Applications and Technologies, this position will be responsible for the daily support and maintenance of the Layer 1 network infrastructure and UPS systems supporting both the East and West campus as well as remote locations. This position is responsible for the installation, configuration, tuning, and maintenance of the campus network backbone and associated systems; troubleshooting user connectivity problems to servers and infrastructure-related problems with switches, routers, UPS units, and access points; monitoring the network system through various operating system tools to determine baseline performance, bottlenecks, or performance degradation; supporting special projects and work requests related to critical infrastructure, expansions, and renovations; coordinating wiring contractors for the expansion and repair of the ECU campus data cabling infrastructure; coordinating the establishment of contract services to provide connectivity to off-campus locations; and coordinating infrastructure needs with Facilities Services for building and renovation projects. This is a mission-critical position that directly affects nearly all university staff, faculty, and students.

Key Responsibilities Include:

• Coordinate with facilities services on New Construction and Renovation projects (30%)