Job Details
Job Location: Edmond, OK 73034
Position Type: Staff
Salary Range: $15.00 - $15.00 Hourly
Job Category: OTRS Classified
Description
Position Classification:
Regular, full-time, hourly, non-exempt, and benefit-eligible staff
position. For more benefit information visit
Why Work at
UCO?
General Schedule:
Position typically works 40 hours per week: Could work between 8am
and 9pm Monday through Thursday, 8am to 5pm on Fridays, and
occasional weekends at UCO's main campus in Edmond, Oklahoma.
Position Overview:
Patrols the various parking lots on campus to enforce parking
regulations, usually by operation of UCO's license plate
recognition (LPR) vehicles but may also need to patrol on foot at
times, depending on departmental needs. This position will also
assist with new student employee onboarding/training, physical and
manual labor such as moving equipment, event setup, oversight, and
tear-down, working outside on grounds, and helping with
preventative maintenance.
Department-Specific Essential Job Functions:
- Drive campus parking lots and scan license plates using LPR
technology to identify parking infractions and safety
violations.
Push out violation hits (pings) to the student ambassadors on
foot (i.e., support) to validate and enforce as needed.
Continuously communicate with support throughout the shift,
ensuring the route taken is straightforward and easy to
follow.
Alert support to observed safety violations or other
infractions that the LPR technology cannot scan for as needed.
Be willing and ready to pause the drive to help support
catch-up on hit validation and citation issuance as needed.
In times of inclement weather (extreme hot/cold/rain), when
support is riding in the vehicle instead of walking on foot,
provide direction and keep them on task with citing, occupancy
counts, breaks, and professionalism.
At all times during a shift, provide the support team with
direction and keep them on task with citing, occupancy counts,
breaks, pulse checks, and professionalism. Answer questions and
provide general parking information.
Communicates all issues, including any problems with student
personnel, parking lots, money funds, or customer
interactions.
Reports suspicious persons or activity to Transportation and
Parking Services and Police Services.
Reports any equipment issues or repair needs.
Assists in training and onboarding for all new Student Parking
Ambassador positions.
When requested, assist TPS management with parking lot repair
and general maintenance activities.
When requested or in times of need, responds to vehicle
immobilizations/impounds and verifies impound information with the
TPS office.
Works special events such as sporting events, graduation
ceremonies, and some holiday events as needed.
Completes a nightly closing list and makes sure all TPS
equipment is in place before leaving.
In times of need, help other areas in Campus Enterprises as
directed.
Performs other related duties as assigned, reports to Assistant
Director or Field Manager
Qualifications/Experience Required:
- Must have a valid driver's license, a clean driving record,
pass an MVR, and be able to operate a typical motor vehicle.
- Ability to work outside on foot or in a vehicle for extended
periods of time in various weather conditions
- Ability to work various hours, including evenings.
- Ability to work various events, including some holidays and
weekends.
- Ability to explain and enforce parking rules and
regulations.
- Ability to report suspicious activity and safety infractions to
management.
- Ability to operate enforcement equipment (tablets, radios,
printers, LPR vehicle console, etc.).
- Ability to aid the manager in training new employees.
- Must be responsible, detail-oriented, punctual, and
flexible.
- Must have good communication skills.
Schedule Required- Hours per Week:
- 40 hrs./week, no remote work
- Scheduled during enforcement hours (Monday – Thursday, 8 am – 9
pm; Friday, 8 am – 5 pm; and occasional weekends)
- Shift: Mon-Thurs 12p-9p & Friday 8a-5p
Qualifications/Experience Preferred:
- Prior supervisory experience preferred.
- Skill in dealing with the public courteously, tactfully, and
fairly.
- De-escalation skills when dealing with upset individuals.
- Knowledge of computers and technology.
- Ability to work various hours.
- Must be responsible, punctual, flexible, and
detail-orientated.
- Must have a positive attitude and strong work ethic.
- Experience in training and onboarding new employees.
- Excellent public relations, communications, and organizational
skills.
- Strong leadership skills.
- Sensitivity to intercultural communication and good
interpersonal skills.
- Positive attitude, discretion, and strong work ethic
Knowledge/Skills/Abilities:
Excellent public relations, communications, and organizational
skills. Experience working in a customer service environment.
Computer knowledge is essential. Must be able to work outside in
various weather conditions.
Excellent customer service skills. Strong leadership skills.
Positive attitude, discretion, and strong work ethic.
Physical Demands:
Reasonable accommodations (in accordance with ADA requirements) may
be made, upon request, to enable individuals with disabilities to
perform essential functions.
Will this employee supervise others?
Yes, this employee will supervise student ambassadors (LPR Support
Positions).
Additional Question:
Do you meet the Schedule Availability Requirements? Do you have a
Valid Driver’s License?
Required Attachments: Resume, Cover Letter
