Parking Enforcement Specialist

performing comprehensive parking services for the campus, including enforcing parking regulations, managing advanced virtual parking solutions, and ensuring the proper maintenance of parking facilities. The Parking Services Technician is responsible for providing a safe, efficient, and user-friendly parking environment for the campus community. This role requires effective communication and collaboration with team members and various departments to ensure seamless operations and high-quality service delivery. The Specialist will utilize state-of-the-art technology, such as License Plate Recognition (LPR) systems, mobile handheld enforcement devices, and vehicle immobilization tools, to enforce parking regulations and enhance customer experience. Additionally, the technician will play a crucial role in maintaining the functionality and aesthetics of parking facilities, conducting regular inspections, and promptly addressing any deficiencies. Job Function: Employees have a proficient understanding of all virtual parking solutions offered by the University, including License Plate Recognition (LPR) systems, mobile handheld enforcement machines, handheld radios, and immobilization devices. They can effectively articulate the uses and navigation of these products and services. Responsible for enforcing proper parking regulations by driving a state vehicle equipped with LPR cameras and/or a golf cart to ensure compliance with parking regulations. Efficiently enforces all designated parking areas on campus using LPR software to ensure compliance with parking regulations. Effectively identifies vehicles in violation of parking regulations and utilizes handheld enforcement devices and LPR software to issue parking citations. Communicate with team members via two-way radio devices to coordinate enforcement activities Applies vehicle immobilization devices to automobiles with outstanding citations Inspects parking garages for proper signage, lighting and maintenance and reports deficiencies to enforcement supervisor or coordinator. Responsible for completing enforcement cage duties such as offloading handheld units, sanitizing commonly touched areas in enforcement vehicles and/or golf carts, and stocking all enforcement vehicles and/or golf carts with necessary materials for parking enforcement and immobilization violations. Assists parking service supervisors with training parking patrollers in enforcing parking regulations and using enforcement devices. Marginal Functions Cleaning and maintaining signage, including installing and removing signs, and replacing hardware as needed Occasionally assists with the setup and takedown of barricades for special events Completing detailed accident reports in the event of an incident and immediately reporting the incident to supervisors Reporting all hazards and spills, such as broken wheel stops, potholes, worn signs, or chemical spills, to supervisors Transporting golf carts and enforcement vehicles to designated maintenance facilities Performing other duties as assigned, which may require adjusting the normal schedule to cover for other employees' absences, including opening at 7am or closing at 6pm During declared campus emergencies, this position may be required to perform specific job-related duties at a designated off-campus location or place of residence. Departmental Requirements Valid state issued driver’s license Supervision Exercised While the Parking Services Specialist does not have direct supervisory responsibilities, they may be required to provide guidance and support to new team members or assist in training sessions as needed. Supervision Received The Parking Services Specialist reports to the Parking Services Coordinator or above. The supervisor reviews the specialist’s work for accuracy, compliance with established procedures, and adherence to departmental standards. Regular feedback and performance evaluations are conducted to ensure continuous improvement and professional development. Level of Public Contact The Parking Services Specialist frequently interacts with the campus community, including students, faculty, staff, and visitors. This role requires excellent customer service skills to address inquiries, provide information, and resolve parking-related issues in a professional and courteous manner. The technician serves as a representative of the parking services department and must always maintain a positive and helpful demeanor. Additionally, the specialist may be required to assist with special events, providing guidance and support to ensure smooth parking operations. Required Qualifications High school diploma and 2+ years of relevant experience. Or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Statement(s) of Understanding This position requires a background check. In conjunction with the University's policy, this position may also require a credit check. The holder of this position is designated as a “Responsible Employee” pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University’s Title IX Administrator or any divisional Title IX Coordinator Equal Opportunity The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation. Carnegie UNF is a Carnegie Community Engaged Institution. This designation celebrates the University’s collaboration with community partners from the local to the global level. It reflects UNF’s mission to contribute to the public good and prepare educated, engaged citizens. Organization Mission Statement Our student-centered mission is to create the next generation of thinkers, leaders, and problem solvers with the knowledge and experience to uniquely change the world. Vision Statement University of North Florida will be the higher education nexus where diverse students, faculty, and organizations from around the world collaborate to creatively innovate for the advancement of society. Values We achieve excellence in all we do; we are an institution of uncompromising character; we lead with humility, humanity and integrity. Integrity – We do the right thing for the right reason at the right time. Respect – We treat everyone with kindness, we are informed by the perspectives of other, and we draw strength from our differences. Accountability – We are responsible for how the outcomes of our actions affect others and our environment. Innovation – We harness creativity and talent to turn challenges into opportunities and problems into solution in a uniquely UNF way. Strategic Goal University of national prominence and distinction with North Florida as our catalyst and student success as our mantra. Learn more about UNF’s 2020-2025 Strategic Plan. Statement of Unity UNF stands in unity and solidarity with all members of our community, regardless of genetic information, race, color, religion, age, sex, disability, gender identity and expression, sexual orientation, marital status, national origin, or veteran status. We are proud of the diversity in our students, faculty and staff. We strongly condemn acts of hate and bigotry as antithetical to the university's core values of mutual respect and civility. Actions and words that seek to deny human beings full membership in the broader moral community on the basis of arbitrary characteristics are intolerable. We stand opposed to violence in language or in action, and we see these as a threat to the mission of UNF as a public university that is committed to intellectual and cultural growth and civic awareness. We pledge to stand with and for those who are the most vulnerable members of our community and to take actions that help our students and fellow employees feel safe and know that they are safe. We affirm UNF's unreserved commitment to student success within a diverse, supportive campus culture. We seek to embody the ideals of a free and democratic society, and we fully support and value each member of our community.