Position Description
Reporting to the Assistant Director of Coaching and Opportunity Programs, the Part-Time Academic Coach for Parent Pathways Students provides academic coaching to students in Eastern’s Non-Traditional Flex Undergraduate students.
Position Responsibilities
- Provides online academic coaching to students who enroll for services with study skills, time/self-management, test-taking, reading strategies, etc.
- As requested, develops and presents online workshops focused on study skills, time management, "negotiating the system" (e.g., registration, financial aid), etc.
- Maintains case documentation and prepares weekly records of contacts and other summary reports as requested by the Assistant Director of Coaching and Opportunity Programs.
- Assists students with navigating University systems such as financial aid and registration.
- Assists academically under-prepared or underperforming students in creating and following programs for improvement.
- Maintains competencies with web-based training and attendance at seminars.
- Other duties as assigned by the Assistant Director of Coaching and Opportunity Programs.
- Works to foster a team environment.
- Embodies values of caring and compassion, justice and integrity, competence and affirmation.
- Seeks to treat each member of the campus community with fairness, dignity and respect, seeking a spirit of unity and harmony as we join together to achieve our common mission.
Qualifications
- Master’s degree in education, student affairs, counseling or a related field and a minimum of one year's experience in academic support, counseling, and/or advising in an institution of higher education are strongly preferred.
- Proven written and oral communication skills, excellent interpersonal skills, and organization and attention to detail are essential.
- Demonstrated student service orientation, and proficiency with Microsoft Word, Excel, and Google Suite are required.
- One-two years of experience with Brightspace preferred. Experience with Zoom, online education preferred.
- Ability to establish priorities and meet deadlines and ability to work independently in a cross-functional team fostering trust with all levels of faculty, staff, and leadership are essential.
- Experience in, or positive attitude towards, adult education is essential.