Part-Time Campus Postal Clerk

About Us

Georgia Southwestern State University is a state university serving a diverse population of students, offering a range of strong undergraduate and graduate programs in a vibrant learning environment. The University is a collegial community that values collaboration and community engagement with an emphasis on faculty, staff, and student interactions. An active student body and state-of-the-art amenities enhance the learning experience on a visually appealing campus located in historic Americus, Georgia.

Georgia Southwestern State University aspires to be an engaged, progressive, and inclusive university that serves as a vibrant center of learning, culture, and economic development for Southwest Georgia and beyond.

Job Summary

The Campus Postal Clerk performs a variety of clerical, customer service, and mail-processing duties within the campus post office. The position is responsible for providing accurate and courteous service to students, faculty, staff, and other customers; processing incoming and outgoing mail; maintaining student mailbox records; operating postal equipment; and completing daily postal and financial reports.

The employee works independently on routine assignments while following established postal procedures and regulations. Guidance and assistance are available from the Postal Supervisor, and work is reviewed through observation, accuracy, customer service, and completion of assigned responsibilities.

Responsibilities

• Provides professional and courteous service at the post office window, including:
  • Selling postage stamps and money orders.
  • Weighing mail and calculating postage.
  • Processing certified, registered, insured, COD, delivery confirmation, signature confirmation, customs, express, and international mail.
  • Answering customer questions regarding postal services, procedures, and regulations.
  • Addressing customer concerns and referring complaints to the appropriate personnel when necessary.
• Processes incoming, outgoing, and campus mail by:
  • Sorting and bundling mail by department.
  • Sorting and distributing student mail.
  • Preparing package notices and other required documentation.
  • Calculating and applying appropriate postage.
  • Preparing special-service and international mail forms.
• Operates postage meters, scales, package tracking systems, and other standard postal equipment.
• Maintains accurate package and mail records and monitors package tracking information.
• Processes mail forwarding and readdressing requests and maintains the campus forwarding system.
• Maintains student mailbox assignments and records, including:
  • Assigning postal boxes from the established box list.
  • Providing students with box lock combinations.
  • Investigating mailbox problems and resolving routine issues.
  • Labeling student mailboxes with current student information.
• Receives, verifies, records, and returns postal stock as required.
• Provides holiday mail services and supports increased mail and package volume during peak periods.
• Identifies and reports known customer and target mail information to the Americus USPS as required.
• Prepares accurate daily reports, including:
  • Postage and postal services sold.
  • Money orders sold.
  • Fees collected, including COD fees.
  • Postal stock received and returned.
  • Bank deposits and related financial activity.
• Maintains confidentiality and security of customer, student, financial, and postal information.
• Ensures mail and postal transactions are handled accurately and in accordance with applicable postal regulations and campus procedures.
• Assumes the duties of the Postal Supervisor during the supervisor's absence, following established procedures and guidelines.
• Performs other related duties as assigned.

Required Qualifications

• High school diploma or equivalent.
• Valid driver's license and the ability to legally operate a cargo or utility van.
• Ability to perform basic arithmetic accurately.
• Ability to provide effective and courteous customer service.
• Ability to learn and apply postal rules, regulations, procedures, and equipment operations.

Preferred Qualifications

• Previous experience in a post office, mailroom, shipping/receiving, customer service, clerical, or related environment.
• Familiarity with postal regulations and mail-processing procedures.
• Experience operating postage meters, scales, package tracking systems, or similar equipment.
• Experience maintaining databases, records, or financial reports.
• Working knowledge of Microsoft Office applications.

Knowledge, Skills, & Abilities

• Knowledge of postal procedures, regulations, and practices, or the ability to learn them quickly.
• Ability to learn and accurately perform a variety of postal and clerical duties.
• Strong customer service and interpersonal skills.
• Ability to communicate clearly and professionally with students, faculty, staff, postal representatives, and the general public.
• Ability to perform routine mathematical calculations accurately and efficiently.
• Strong attention to detail and organizational skills.
• Ability to maintain accurate records and handle confidential information appropriately.
• Ability to operate standard office and postal equipment.
• Working knowledge of Microsoft Office software preferred.
• Ability to work independently, prioritize routine assignments, and follow established procedures.
• Ability to work effectively as part of a team.
• Ability to lift and move packages and other materials weighing up to 50 pounds.
• Ability to safely operate a cargo or utility van as required.

Contact Information

For more information or questions about a job posting, please contact the Department of Human Resources by phone at 229-931-2000 or by email at hr@gsw.edu.

For technical support, please call the USG Service Desk at 877-251-2644 or support@usg.edu.

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Conditions of Employment

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating eligibility for employment with Georgia Southwestern State University, as determined by Georgia Southwestern State University in its sole discretion, confirmation of the credentials and employment history reflected in application materials and, if applicable, a satisfactory credit check and drug screen.

Equal Employment Opportunity

Georgia Southwestern State University is an equal opportunity employer. As such, the University takes affirmative action to preclude discrimination in recruiting, transferring, training and terminating of employees because of race, color, creed, age, sex, national origin, veterans status, disability or any other reason in accordance with applicable state and federal statutes, executive orders and other regulations which prohibit discriminatory employment practices.

Other Information

This is a part-time, non-benefitted position. The work is performed primarily in a campus post office environment and requires frequent standing, walking, reaching, bending, sorting, and handling mail and packages. The employee must be able to lift and move packages weighing up to 50 pounds and safely operate a campus cargo or utility van when required.

Reporting Structure

Reports to: Postal Supervisor
Supervisory Responsibility: None