SALARY: $25.00 per hour
OPENING DATE: 7/30/2026
CLOSING DATE: 8/20/2026 11:59 p.m.
UNIT: Unaffiliated (Part-time position)
DEPARTMENT: Registration
REPORTS TO: Registrar
PRINCIPAL RESPONSIBILITIES:
- Assists students with registration and records-related
questions.
- Processes requests for records verifications and
transcripts.
- Maintains, updates, and adjusts student records in accordance
with College procedures/policies.
Assists in the preparation of department reports.
Communicates and provides support to department personnel.
Researches financial/academic appeals, handles preparations and
logistics of TAC meetings, and records decisions on student
records.
Coordinates document retention and purging in accordance with
State/College retention policies.
Maintains documentation, processes approved/denied appeals, and
responds to all student inquiries regarding appeal process and
decisions.
Assists with the preparation of correspondence to students
regarding appeal decisions and assists with compliance with court
orders/subpoenas.
Assists students with completion of Tuition Chargeback Forms,
determines eligibility, processes documentation, and responds to
all student inquiries regarding Tuition Chargeback process and
decisions.
Provides administrative support to the academic scheduling
process.
Provides e-mail and telephone coverage for Registration
Office.
Assists with commencement planning.
Performs other duties as assigned.
MINIMUM QUALIFICATIONS:
- Associate degree
- Two (2) years’ experience in a customer-service-related
position
- Strong administrative, organizational, and computer skills with
knowledge of Microsoft Office
- Ability to deal positively with a diverse population
- Strong communication skills and the ability to make independent
decisions
PREFERRED QUALIFICATIONS:
- Bachelor degree
- Bilingual (English/Spanish)
- Ability to work independently and within a team-oriented
setting
- Ability to use discretion and judgment
SUPPLEMENTAL INFORMATION:
SCHEDULE: Part-time position, up to 20 hours per week
Monday through Thursday, 10:00 a.m. - 3:30 p.m.
