Patient Service Auditor, Clinic Operations

reinstatement requests in accordance with School of Dental Medicine policies and established eligibility criteria. Monitor and audit clinical documentation, EHR records, and billing practices across all clinical departments; facilitate provider review sessions and corrective actions to ensure compliance with accreditation, regulatory, privacy, operational, and institutional requirements. Conduct ongoing reviews of patient records to assess eligibility, treatment needs, and appropriateness for care within the School of Dental Medicine's clinical education programs. Serve as a back-up and support patient advocacy initiatives and assist in the resolution of patient concerns and complaints. Prepare, analyze, and distribute quality assurance, compliance, and variance reports to clinical leadership and the quality assurance and compliance teams. Perform other duties as assigned in support of clinical operations. Work Hours: Monday - Friday 8:00 a.m. - 4:30 p.m. Learn more: Our benefits , where we prioritize your well-being and success to enhance every aspect of your life. Being a part of the University at Buffalo community. University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities. Minimum Qualifications High school diploma or equivalent required One year of relevant experience Strong written and verbal communication skills, strong attention to detail and ability to utilize various computer programs Excellent communication skills, experience working with diverse populations, and attention to detail Prior role with patient/customer facing interaction Preferred Qualifications Associates degree or higher Dental office experience Demonstrated comfort and proficiency in utilizing various technological tools and platforms, such as Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and virtual communication platforms like Zoom, Microsoft Teams, or equivalent At least three years of experience Physical Demands Salary Range $50,000 - $60,000 Special Instructions Summary Is a background check required for this posting? Yes Contact Information Contact's Name: Asif Abidi Contact's Pronouns: Contact's Title: Senior Director of Clinical Operations Contact's Email: ahabidi@buffalo.edu Contact's Phone: 716- 829-6434 Posting Dates Posted: 08/21/2026 Deadline for Applicants: Open Until Filled Date to be filled: Copyright 2025 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency je-467d97eeeff24d2380f32e9b13ab0c6a