Program Director Medical Assist

Responsibilities

• Develop, implement, and evaluate program policies, procedures, and goals to support student success
• Supervise and mentor faculty, promoting professional development and instructional excellence
• Coordinate class schedules, faculty assignments, and program activities to align with institutional needs
• Maintain compliance with accreditation, certification, and regulatory requirements
• Collaborate with institutional leadership to enhance program offerings and ensure continuous improvement
• Design, update, and enhance curriculum to meet industry standards and accreditation guidelines
• Integrate hands-on training and real-world applications into coursework
• Assess student learning outcomes and adjust instructional strategies as needed
• Partner with faculty to implement innovative teaching methodologies and technology in the classroom
• Advise and support students to promote retention, engagement, and career readiness
• Develop strategies to improve student performance, including tutoring and mentorship initiatives
• Address student concerns and provide guidance on academic and professional development
• Assist with and attend graduation as requested
• Teach classes as and when necessary and as permitted by any programmatic accreditor
• Cultivate partnerships with healthcare providers to facilitate externships and employment opportunities
• Engage with advisory boards, professional organizations, and industry leaders to align the program with workforce demands
• Represent the institution at networking events, conferences, and accreditation meetings
• Establish/maintain a high performance team of professional, motivated and engaged staff utilizing effective training, performance management and career-development activities while leading them to achieve established business results and performance metrics
• Recognizes and rewards employee contributions and achievements
• Other duties as assigned

Qualifications

• 3+ years of clinical MA experience (with valid MA Certification) OR 5+ years of clinical MA experience (without valid MA Certification) - Required
• Current knowledge of specific subject being taught (required)
• Minimum of one (1) year of experience in phlebotomy, immunizations, venipuncture, injections, pharmacology, EKG, wound care, GYN procedures and vital signs (preferred)
• Minimum of one (1) year of experience with EHR/EMR (Electronic Health Records/Electronic Medical Records) and practice management systems (preferred)
• Proficiency in dosage calculations (preferred)
• Proficiency in curriculum development and instructional design
• Independently manage complex tasks and projects
• Coach and mentor junior team members
• Analyze problems, evaluate alternatives, and implement effective solutions
• Present ideas in a compelling and structured format to diverse audiences
• Demonstrate refined listening skills and emotional intelligence
• Facilitate training sessions and cross-functional meetings
• Drive consistent results in a fast-paced environment
• Leverage enterprise-level tools and systems to streamline processes
• Create new and better ways for the organization to succeed
• Develop people to achieve their goals and support organizational success
• Navigate complex policies, processes, and organizational dynamics with ease
• Operate effectively in uncertainty and ambiguity
• Work independently, escalating complex or high-impact issues
• Drive innovation to improve organizational success
• Develop others to achieve individual and organizational goals
• Navigate complex organizational dynamics with confidence
• Perform effectively amid uncertainty and ambiguity
• Effectively direct and evaluate student learning and lab performance
• Able and willing to:
• Communicate, think, learn, and reason
• Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
• Safely ambulate and/or maneuver when on-site at Company locations
• Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
• Ability to use good judgment, problem-solving and decision-making skills
• Ability to maintain confidentiality and manage sensitive information with discretion
• Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
• Ability to gain, understand and apply information and data as it relates essential functions of the position
• Ability to foster long-term relationships with stakeholders

Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.

This position is designated as On Campus or On site; Work environments may include exposure to student learning environments with a variety of conditions. Employees must be able to follow all safety precautions including the use of personal-protective equipment. Employees must also be able to adhere to site-specific safety procedures.

No travel required