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American University

Program Manager, SIS Graduate Education

Closes:

Salary: $32 – $34 per hour

81
American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University

Department:

School of International Service

Time Type:

Full time

Job Type:

Temporary (Fixed Term)

FLSA Status:

Non-Exempt

Work Modality:

Hybrid 01 (On Campus 3-4 Days/Week)

Union:

SEIU Local 500 - Provost & Enrollment Division

This position is part of a collective bargaining unit represented by SEIU Local 500 - Provost & Enrollment Division. That means the terms and conditions of your employment are governed by university policy (including the Staff Personnel Policies Manual) and any collective bargaining agreement entered into between American University and SEIU Local 500 - Provost & Enrollment Division.

Job Description:

Summary:

The Program Manager, SIS Graduate Education manages and executes program operations for the SIS Graduate Programs. Under the supervision of the Associate Dean for Graduate Education, the Program Manager designs and implements administrative procedures related to program operations, events, and evaluation along with student activities, recruitment and retention, scholarships, and awards. This position liaises with other offices both within SIS and campus-wide, particularly the SIS Dean’s office, SIS departments, SIS Graduate Advising, SIS Events, SIS Office of Financial Operations, SIS Office of Marketing and Communications, and SIS Graduate Enrollment Management. This position will require a strong grasp of the school’s and University’s procedures and IT systems.

The Program Manager manages budgets for graduate education, and coordinates with departments to implement the PhD required course curriculum. The Program Manager serves as an adviser to the Associate Dean for Graduate Education and helps plan and execute strategic reviews and initiatives. The Program Manager also organizes major SIS-wide student-facing events, and this position is a primary point of student interface for doctoral students and graduate student groups.

The Program Manager completes core functions for the doctoral program including disbursement of funds to support students, the submission of dissertations to the electronic thesis database, and room reservations for key events such as prospectus and dissertation defenses, among others. As a touch point for students and faculty, they gather feedback about the doctoral program and the needs and interests of students. They also collect and analyze data to improve strategic decision-making, including benchmarking exercises and compiling data from the university’s various data systems and external sources.

Essential Functions:

1.) Graduate Program Management
  • This position works with the Associate Dean of Graduate Education and the Director of the SIS Doctoral Program to design, implement, and periodically review the program’s administrative and operational policies, procedures, and guidance, and to design and execute systems to make program decision making more data-driven.

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About the employer

American University Jobs

American University

3.5 Star Employer Ranking

At American University, we value open and honest inquiry, servant leadership, and the affirmation of the human dignity of all. We envision a thriving American University community where individuals of all identities and experiences are understood, appreciated, and fully included, and where equitable treatment, opportunities, and outcomes prevail. Our diverse community of students, faculty, and staff represent every state and more than 150 countries. Our internationally recognized faculty are today's thought leaders in the areas of public policy, law, the arts, communications, international development, and more. Our staff are innovative, service-oriented, and dedicated to moving the university towards achieving its strategic goals. We are committed to an excellent experience for all of our students, faculty and staff and share a passion for creating change through our knowledge and our work.

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