Records and Registration Specialist

directly to effectiveness of institutional operations, policy implementation, and student success initiatives. specialist works across departments to resolve complex records and registration scenarios and serves as a point of contact for faculty, staff, and students. Essential Functions: 1. Transcript Evaluation and Transfer Credit ProcessingEvaluate domestic and international transcripts for credit transfer eligibility, ensuring compliance with institutional policies, articulation agreements, and accreditation standards.Assess course equivalencies and applicability toward degree requirements, placement waivers, and general education in collaboration with faculty and academic departments.Manage international credential evaluations and maintain accurate student records in Student Information System (e.g., Banner).Provide clear guidance to students, faculty, and staff on transfer credit outcomes, appeals, and policy interpretation.Analyze nontraditional credits, such as military service and AP/CLEP, ensuring consistent and equitable application of transfer credit policies.Maintain organized, auditable records of all evaluations for reporting, accreditation, and compliance purposes.2. Registration and Exception ProcessingExecute core registration tasks, ensuring student enrollments are accurately processed and aligned with course prerequisites, academic standing, and institutional policies.Serve as a system expert for student registration within institution's Student Information System (e.g., Banner), identifying and resolving enrollment errors, holds, and technical issues.Process course adds, drops, withdrawals, and special registration requests in coordination with academic advisors, faculty, and student support staff.3. Analyze and correct registration data discrepancies to maintain clean and accurate4. Parchment System Management – Transcripts and DiplomasServe as institutional expert and administrator for Parchment platform, managing all transcript and diploma workflows.Ensure timely processing and secure delivery of academic credentials in accordance with academic calendars and FERPA privacy laws.5. Troubleshoot technical issues within platform and serve as liaison to IT. Provide high-level support to students and external requestors on transcript and diploma-related concerns.6. FERPA Compliance and Records GovernanceAct as a subject matter expert on FERPA, interpreting and applying privacy regulations in all student record functions.Process consent forms, release authorizations, and revocations in accordance with institutional and legal guidelines.Monitor system access permissions to ensure compliance with student data privacy standards.Maintain documentation for FERPA-related compliance reviews and internal audits.7. Institutional and Registrar's Office SupportProvide comprehensive operational support to Registrar's Office, managing official communication channels and ensuring timely response to student, faculty, and staff inquiries.Represent Registrar's Office on cross-departmental committees and collaborative initiatives, including active participation on Commencement Committee.Contribute to Commencement planning and execution, including student communication, event coordination, and day-of ceremony support.Manage secure document uploads and facilitate issuance of student ID cards, ensuring verification standards and FERPA compliance.Assist in auditing academic records, maintaining data quality, and implementing policy and system updates.Uphold confidentiality and security of student information in all aspects of role.Deliver professional, service-oriented support for all student record functions, including enrollment verification, transcript processing, and document requests.Provide backup coverage at One Stop or Registrar's front desk during staff absences or peak service periods.Support additional projects or initiatives aligned with institutional goals and Registrar's Office priorities.8. Other duties as assigned. Other Duties: Accountabilities: Job Specifications: Minimum QualificationsAssociate degree required. Minimum 2 years of experience of administrative support required.Proficiency with Microsoft Office. Exceptional organizational skills, attention to detail, and problem-solving ability. Ability to work independently, manage multiple priorities, and provide high-level customer service. Additional Desirable QualificationsAt least 2 years of experience in a Registrar's Office or equivalent academic records setting. Experience with student information systems (e.g., Banner). Strong knowledge of FERPA and student data confidentiality protocols. Ability to interpret academic policies and support implementation of office-wide systems or initiatives.To provide the best service to our external and internal customers, all positions at Lake Michigan College require regular and predicable on-site attendance as an essential job functions. Under certain circumstances, the College may consider alternative work arrangements and will do so in compliance with and according to the parameters outlined in the College's Flexible Scheduling and Remote Work Options policy. Grade: Salary Range: $18.00 - $20.60 Special Instructions to Applicants: Be a part of the Red Hawk family and apply today! Benefits start on first day of hire! Extensive paid time off (including Spring Break), College fully pays the in-network health insurance deductible, minimum of 10% employer retirement contribution per payroll, and much more! https://www.lakemichigancollege.edu/about . Virtual Campus tour: https://www.youtube.com/watch?v=NMxd91KXcGs SW Michigan information: Facebook: https://www.facebook.com/mlive/posts/10159842598643896 YouTube: https://youtu.be/Cc2w_HihK20 Instagram: https://www.instagram.com/tv/CQb1c8fJ5ay/ Thrive in Southwest Michigan Official transcripts required upon hire. Monday through Thursday summer work hours apply to this position. Information on our standard hiring process: Lake Michigan College will accept applications on this position for at least 14 days. Applications will be screened for minimum qualifications as received. Once the search committee has determined which applicants they would like to interview, those applicants will be contacted. If you have questions, please contact Human Resources at hr@lakemichigancollege.edu . Open Date: 07/22/2026 Closing Date: To apply, visit https://lmc.simplehire.com/postings/5771 About Lake Michigan College Lake Michigan College is a community college in southwest Michigan. We have three campuses --two of which are located ten minutes from our namesake's breathtaking shoreline. Like other community colleges, we offer associate degrees, certificates, and even a baccalaureate degree. But what sets us apart from our peers is our seemingly limitless potential and our people - people who care deeply about our region's future and who are committed to student success and exemplary educational programs, strong alignments with both established and emerging industries, and productive partnerships with the communities we serve . Faculty and staff at LMC enjoy excellent benefits and a supportive and friendly work environment. LMC recently received a Capital Outlay grant from the State of Michigan and a new millage from the southwest Michigan community, so the college's facilities will be getting innovative, sustainable upgrades in the next few years that will contribute to the comfort, productivity and collaborative environment for all employees. Living in Southwest Michigan Southwest Michigan attracts millions of tourists who come for our beaches , wineries , and nationally acclaimed golf courses . But many who visit, choose to stay for our great schools, low cost of living, and high quality of life . LMC's main campus is nestled in a watery and wooded wildlife sanctuary, yet it's less than a half-day's drive from major metro areas including Chicago, Milwaukee, Detroit, and Indianapolis. je-405b14a82bae4a17bf000980f0a40d3b