Posting Details
Position Information
Role Title
Info Technology Specialist II
Role Code
39112
Pay Band
05
Posting Details
Working Title
Satellite Sites TSP Lead
Position Number
00685A
Department
TECH INNOVATION CONTRACTS
Location
Norfolk, VA
Type of Position
Classified
Type of Job
Full Time
EEO Category
C Technicians
Job Description
Provide technical guidance, knowledge, and support of university-managed IT resources including, but not limited to: Networked and Stand-Alone Workstations, Laptops, Mobile Devices and Virtual Desktops, Cloud Services such as Box or Office 365, Local and Networked Printers and Client and Server-Side applications. Exercise excellent customer service skills in support of all faculty and staff members of the University through building relationships, documenting work clearly and completely, following up and following through on your commitments, learning continuously and delivering solid operational metrics.
Type of Recruitment
Knowledge, skills and abilities
Level and type of experience
Considerable experience in information technology support.
Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)
Conditions of Employment
This is an on-campus position, requiring a tradition 40- hour work week.
Annual Salary/Hourly Rate
Salary is commensurate with education and experience and begins at $ - 59,754
Posting Detail Information
Job Requisition Number
S03424
Job Open To
General Public
Open Date
09/15/2026
Close Date
09/21/2026
Open Until Filled
No
Special Instructions Summary
Please submit a complete application including a resume by the close date to ensure your application will be considered
Criminal Background Check
The final candidate is required to complete a criminal history check.
College Home Page
Department Home Page
Equity Statement
It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.
Reasonable Accommodation Request
If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at [contact details available in the full listing].
Alternative Hiring Process
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process.
To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter.
To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at [contact details available in the full listing], or DBVI at [contact details available in the full listing].
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or consistent with contractor’s legal duty to furnish information.
Position Information
Role Title
Info Technology Specialist II
Role Code
39112
Pay Band
05
Posting Details
Working Title
Satellite Sites TSP Lead
Position Number
00685A
Department
TECH INNOVATION CONTRACTS
Location
Norfolk, VA
Type of Position
Classified
Type of Job
Full Time
EEO Category
C Technicians
Job Description
Provide technical guidance, knowledge, and support of university-managed IT resources including, but not limited to: Networked and Stand-Alone Workstations, Laptops, Mobile Devices and Virtual Desktops, Cloud Services such as Box or Office 365, Local and Networked Printers and Client and Server-Side applications. Exercise excellent customer service skills in support of all faculty and staff members of the University through building relationships, documenting work clearly and completely, following up and following through on your commitments, learning continuously and delivering solid operational metrics.
Type of Recruitment
Knowledge, skills and abilities
- Working knowledge of and ability to troubleshoot computer and mobile operating systems (Current and Past Versions of Windows, MacOS, Linux, iOS, and Android), hardware, software, peripherals, and appropriate system management and security tools in a network environment.
- Efficient time management to prioritize tasks and handle multiple projects and deadlines.
- Demonstrated ability to communicate professionally and effectively with customers, team members, and leadership.
- Possession of valid driver’s license and insurable driving record.
Level and type of experience
Considerable experience in information technology support.
Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)
- Associates Degree or Higher in Computer Sciences or Information Technology-related discipline.
- Considerable information technology support experience in a corporate, administrative, or educational setting.
- Familiarity with IT asset management suites such as Ivanti, LANDesk, Altiris, SCCM, Remedy, Microsoft Endpoint Manager or Jamf
- Usage of a ticketing system such as Remedy, ServiceNow, Footprints or ZenDesk
- Custom configuration of a computer purchase to meet end-user requirements
- Understanding of Active Directory and Azure Active Directory, Group Policy or MDM policy
- Enterprise-level anti-virus / anti-malware suites
- Virtualization technologies such as Citrix, VMWare and VirtualBox
- Remote support applications such as Microsoft Remote Desktop, Dameware, LogMeIn or Apple Remote Desktop
- Familiarity with Linux distributions, software and management tools
- Basic scripting in VBScript, Batch or Powershell – CompTIA A+, Network+ or Security+ certification.
- Fluency in collaboration tools such as Microsoft Teams, Zoom, WebEx, OneDrive, Box, Office 365
Conditions of Employment
This is an on-campus position, requiring a tradition 40- hour work week.
Annual Salary/Hourly Rate
Salary is commensurate with education and experience and begins at $ - 59,754
Posting Detail Information
Job Requisition Number
S03424
Job Open To
General Public
Open Date
09/15/2026
Close Date
09/21/2026
Open Until Filled
No
Special Instructions Summary
Please submit a complete application including a resume by the close date to ensure your application will be considered
Criminal Background Check
The final candidate is required to complete a criminal history check.
College Home Page
Department Home Page
Equity Statement
It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.
Reasonable Accommodation Request
If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at [contact details available in the full listing].
Alternative Hiring Process
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process.
To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter.
To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at [contact details available in the full listing], or DBVI at [contact details available in the full listing].
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or consistent with contractor’s legal duty to furnish information.
