Software (ASAS) and resolves low-complexity scholarship issues.
Additional Department Summary: The University of Alabama Undergraduate Scholarships Office creates opportunities and avenues for undergraduate students to access and achieve a post-secondary education at The University of Alabama through the awarding of merit, competitive, and need-based scholarships. Undergraduate Scholarships assists with furthering the University’s recruitment and retention efforts through the participation in a variety of services and activities involving students, families, and the UA community.
This position serves as the primary field representative for the Scholarship Office at recruitment or informational events to disseminate scholarship information. Serves as the primary contact for Undergraduate Scholarship related inquiries. Provides superior customer service to prospective and current students and their families utilizing the scholarship management system and knowledge of our institutional scholarship opportunities and policies to determine the status of a student scholarship eligibility, provides guidance in maximizing scholarship and aid opportunities, as well as educate on scholarship and financial cost saving opportunities at our institution.
Required Minimum Qualifications: Bachelor's degree or higher.
Additional Required Department Minimum Qualifications: Must have valid U.S. driver's license. Must be at least 19 years of age at time of hire and have an acceptable Motor Vehicle Report that is in compliance with University policies. Applicants under the age of 21 will have some driving restrictions.
Skills and Knowledge: Excellent interpersonal skills. Excellent verbal and written communication skills. Basic knowledge in the usage of personal computers and standard application software (word processing, spreadsheet and/or database management programs). An interest in working with prospective college students and their families. Ability to work with various groups of people.
Preferred Qualifications: Experience in a higher education environment.
Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.
Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to any legally protected basis and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. More information is available in the EEOC’s Know Your Rights: Workplace discrimination is illegal poster.
The University of Alabama affirms its longstanding commitment to institutional neutrality, free speech, and academic freedom.
