Scholarship Advisor I

Note to Applicants: Position is eligible for hybrid work subject to University policy.

Job Summary: The Scholarship Advisor I provides a vast array of knowledge regarding scholarships under general supervision. Evaluates and explains the status of the scholarship application and next steps in the process and applies knowledge to those processes. Educates on the scholarship and financial cost savings process. Provides guidance in maximizing scholarship and aid opportunities for prospective students. Awards, monitors, and reports scholarships in the Alabama Scholarship Awarding Software (ASAS) and resolves low-complexity scholarship issues.

Additional Department Summary

Serves as the primary field representative for the Scholarship Office at recruitment or informational events to disseminate scholarship information. Serves as the primary contact for Undergraduate Scholarship related inquiries. Provides superior customer service to prospective and current students and their families utilizing the scholarship management system and knowledge of our institutional scholarship opportunities and policies to determine the status of a student scholarship eligibility, provide guidance in maximizing scholarship and aid opportunities, as well as educate on scholarship and financial cost saving opportunities at our institution.

The University of Alabama Undergraduate Scholarships Office creates opportunities and avenues for undergraduate students to access and achieve a post-secondary education at The University of Alabama through the awarding of merit, competitive, and need-based scholarships. We assist with furthering the University’s recruitment and retention efforts through the participation in a variety of services and activities involving students, families, and the UA community.

The functions of this position will require some evening and weekend work to include in-state and out-of-state travel. However, travel is minimal.

Required Minimum Qualifications

Bachelor's degree or higher.

Additional Required Department Minimum Qualifications

Must have valid U.S. driver's license. Must be at least 19 years of age at time of hire and have an acceptable Motor Vehicle Report that is in compliance with University policies. Applicants under the age of 21 will have some driving restrictions.

Skills and Knowledge

Excellent interpersonal skills. Excellent verbal and written communication skills. Basic knowledge in the usage of personal computers and standard application software (word processing, spreadsheet and/or database management programs). An interest in working with prospective college students and their families.

Preferred Qualifications

Experience in a higher education environment preferred.

Background Investigation Statement

Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.