Senior Coordinator, Student Diversity and Belonging (SMSU)

Under the direction of the Santos Manuel Student Union (SMSU) Director Student Diversity and Belonging, the Senior Coordinator provides strategic leadership and operational oversight for the Women's Resource Center (WRC) and the Asian, Pacific Islander, Desi American (APIDA) Center within the Santos Manuel Student Union. This position supports the SMSU's commitment to diversity, equity, and inclusion by fostering culturally affirming environments, advancing student development, and managing initiatives that promote the retention and success of Womxn identifying and APIDA students. The Senior Coordinator supervises professional and student staff, manages center operations, implements culturally relevant programs, and collaborates with campus and community partners to enhance support for historically underserved populations.

Hiring Range: $62,376 - $77,969

Job Title: Senior Coordinator, Student Diversity and Belonging

Department: Student Diversity and Belonging

Reports To: Director of Student Diversity and Belonging

Location: San Bernardino Campus

FLSA Status: Non-Exempt

Category: Full-Time, Regular, At-Will

Salary Grade: 7

About Santos Manuel Student Union at CSUSB

(This is not a state position)

The Santos Manuel Student Union (SMSU) is a focal point of the campus where students, faculty, staff, administration, alumni, and guests can develop an enduring relationship with the campus. Serving as the campus social hub, the SMSU assists in the retention and development of students, while encouraging a deeper understanding and appreciation of cultural pluralism, gender equity, and ethnic diversity. The SMSU nurtures an environment conducive to personal growth and development through a variety of cultural, social, educational, and recreational activities. Bridging formal learning and life experiences, the SMSU also serves as a training ground for developing student leaders through leadership opportunities and employment that promote an active learning domain.

Functioning as a meeting place on campus, the facilities provide a comfortable and relaxing environment with a multitude of services important for the University community.

SMSU North first and second floors house a variety of services and departments including: Coyote Lanes Bowling Alley, Coyote Cantina, game room, social stairs, CSUSB Bookstore, lounge spaces, The Habit Burger Grill, dining area, an outdoor plaza deck, and our massive 12,000 square foot conference center. Also known as the Student Success floor- the third floor houses our JEDI Centers: Asian and Pacific Islander Desi American Center, First Peoples Center, Latinx Center, Pan-African Student Success Center, Osher Adult Re-Entry Center, Queer and Transgender Resource Center, and Women's Resource Center. Other campus entities include: Associated Students Incorporated (ASI), Office of Student Leadership and Engagement, Leadership Lab, Undocumented Student Success Center and 1,000 square feet of study/lounge space.

SMSU South facilities include: a spacious lobby, relaxation and study lounge areas, meeting rooms, a state-of-the-art theater, a multi-purpose Events Center used for major events, Financial Literacy Center, Graduate Student Success Center, and E-Sports Arena. Other services and departments located within the SMSU are Basic Needs, Obershaw Den, New Student Orientation and Family Programs, the Office of Black Student Success, and the Division of Student Affairs Office.

Work Schedule

This is a regular, full-time, hourly position. Willingness to work a flexible schedule as necessary in order to respond to emergency/urgent situations is required. This may include working extended hours, evenings, weekends and some holidays.

General Purpose

Under the direction of the Santos Manuel Student Union (SMSU) Director Student Diversity and Belonging, the Senior Coordinator provides strategic leadership and operational oversight for the Women's Resource Center (WRC) and the Asian, Pacific Islander, Desi American (APIDA) Center within the Santos Manuel Student Union. This position supports the SMSU's commitment to diversity, equity, and inclusion by fostering culturally affirming environments, advancing student development, and managing initiatives that promote the retention and success of Womxn identifying and APIDA students. The Senior Coordinator supervises professional and student staff, manages center operations, implements culturally relevant programs, and collaborates with campus and community partners to enhance support for historically underserved populations.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Strategic Leadership & Supervision

• Provide operational and strategic leadership for the WRC and APIDA Center.
• Supervise and evaluate student staff, providing training, guidance, and leadership development.
• Support and participate in the recruitment, onboarding, and retention efforts for underrepresented students, particularly Womxn identifying and APIDA communities.

Programming & Community Engagement

• Develop and oversee a calendar of culturally affirming, educational, and identity-based programs including heritage month celebrations, workshops, dialogues, speaker series, and leadership development opportunities.
• Coordinate fall orientation efforts and summer initiatives for Womxn identifying and APIDA students.
• Support campus-wide programs and collaborate with cultural graduation ceremonies, affinity group celebrations, and student heritage month committees.

Student Advocacy & Support

• Serve as a resource and advocate for Womxn identifying and APIDA students by building strong relationships and providing holistic support that fosters academic, social, and personal success.
• Provide culturally informed advising related to identity, cultural adaptation, academic persistence, and leadership development.
• Facilitate educational and community-building dialogues related to race, ethnicity, gender, sexuality, and intersectionality.

Assessment & Continuous Improvement

• Conduct needs assessments and collect data to evaluate the effectiveness of programs and services.
• Develop annual reports and use assessment results to inform strategic planning and programming decisions.
• Assist with long-term planning and strategic initiatives in alignment with university DEI goals and the SMSU mission.

Fiscal & Administrative Oversight

• Create operational budgets for the WRC and APIDA Center, including budget planning, purchasing, and monitoring.
• Develop and maintain administrative procedures that ensure efficient center operations, including opening and closing of the centers
• Represent the centers on committees and boards, including DEI-focused planning groups and student affairs initiatives.

Campus Collaboration

• Collaborate with campus departments as well as the Division of Student Affairs and Academic Colleges to promote student belonging and institutional change.
• Act as liaison with community partners and alumni to strengthen external engagement.
• Support and co-lead training sessions and educational programs across campus in partnership with DEI, academic, and student support units.

Minimum Education and Experience Qualifications

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor's degree or equivalent in a related program is required; 3 - 5 years of experience working with students is required, ideally in a student development or advising capacity. Demonstrated knowledge of issues impacting Womxn identifying and APIDA students in higher education is required. Master's degree preferred.

Supervisory Responsibilities

Supervises a graduate assistant and up to ten student assistants. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Additional Skills Required

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization. Ability to use word processing and spreadsheet software and other related software.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills

To perform this job successfully, an individual should have advanced knowledge of MS Office, including Excel, Word, PowerPoint, and Outlook.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. Work conditions may vary depending upon the location of job tasks required; may occur indoors and outdoors, therefore requiring exposure to a variety of elements. While working outdoors, the work environment may involve exposure to various elements including but not limited to: sun, heat/cold, dust, pollens and other environmental risks.

Certifications Licenses & Registrations

First Aid and CPR/AED certification required (certifications may be obtained within the first month of employment).

Benefits Include

• Medical, Dental, Vision, Flex Cash option
• CalPERS Retirement
• CalPers 457
• Group Term Life/Accidental Death & Dismemberment (AD&D)
• Holidays & Personal Holiday
• Vacation and Sick Leave
• Educational Assistance Benefit (based on availability of funding)
• Employee Assistance Plan
• Long-Term Care Insurance
• Pet Insurance
• Flexible Spending Account
• Workers' Compensation
• Unemployment Insurance
• State Disability Insurance