Specialist, Safety and Security Communications

ESSENTIAL FUNCTIONS:

1. Receives and responds to emergency and non-emergency calls via telephone and radio systems.

2. Coordinates with appropriate agencies for emergency situations, including on-campus fire and medical calls.

3. Processes and evaluates information received, prioritizes calls, and dispatches security personnel as needed or required.

4. Monitors security camera systems for multiple campus sites and alerts security personnel to suspicious activity or persons.

5. Monitors fire alarm panels and dispatches security or fire department personnel.

6. Maintains accurate and detailed records of calls for service, incidents, emergencies, alarm calls and alarm status.

7. Conveys appropriate and timely information to responding units to prepare them to handle the situation upon arrival.

8. Enters parking permits and parking citations into the parking management system.

9. Provides clerical support to the Safety and Security department.

10. Responds to information requests to the College community regarding general questions in a timely, efficient, and professional manner.

11. Performs other duties as may be required or assigned.

REQUIRED QUALIFICATIONS:

1. Graduation from an accredited high school or possession of an acceptable equivalency diploma.

2. Active and current certification in CPR, First Aid, and AED. If not currently certified, must become certified within 6 months of employment.

3 Public Safety Telecommunications Basic training course to be completed within 6 months of employment.

4. Valid Florida driver’s license or the ability to obtain a Florida driver’s license within 30 days of employment, with acceptable driving record.

DESIRED QUALIFICATIONS:

1. Experience operating radio communications systems, including Computer Aided Dispatch (CAD) and portable radios.

2. Experienced switchboard operator, cell center, or dispatcher.

KNOWLEDGE, SKILLS & ABILITIES:

1. Ability to utilize technology such as computers, radio systems, telephones, fax machines, fire panel, and other communications equipment.

2. Ability to become proficient in directing calls in a timely and efficient manner.

3. Ability to maintain appropriate security and confidentiality of information.

4. Skill in multi-tasking, coordinating simultaneous mental, manual, and visual activities.

5. Strong Microsoft Office 365 skills (Outlook, Word, Excel) and other applicable software programs (e.g. security camera and access control) and the ability to become proficient in Teams/Zoom.

6. Ability to exercise initiative, prioritize tasks, and use independent judgment within procedural boundaries.

7. Excellent verbal, written, and interpersonal communication skills.

8. Ability to think clearly and act quickly in emergencies.

9. Ability to work collaboratively in a team environment.

10. Ability to exhibit a professional, courteous demeanor.

11. Committed to working in a multi-cultural environment.

WORK ENVIRONMENT and SPECIAL CONSIDERATIONS:

1. Work inside in an office environment.

2. Work includes walking, standing, bending, and carrying light items.

3. Ability to sit for long periods of time at a telephone and dispatch console.

4. Required to drive College vehicles.

SPECIAL REQUIREMENTS:

Due to the number of personnel reporting directly to this position, and the need for emergency adjustments of work schedules, the following are necessary for this position:

a. In-residence telephone service or cell phone.

b. Dependable transportation.

This description in no way states or implies that these are the only duties to be performed by the employee occupying this position. The employee will be required to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor.

COLLEGE CELL PHONE USE:

The College anticipates that the position incumbent must be available throughout the workday and, on some occasions, after regular work hours. Therefore, as a condition of employment, the incumbent is expected to be available by cell phone and is required to provide their current cell phone number to the Office of Human Resources and to their immediate supervisor.

This position is eligible for Veteran’s Preference.

Read More About ResponsibilitiesPay Benefits and Work Schedule

Are you ready to grow your career and make an impact in changing the lives of our students? Seminole State College of Florida has a great opportunity to join our growing team of diverse faculty and staff!

We offer competitive pay with a beginning salary of $33,274 commensurate with education and experience exceed the required qualifications, plus an attractive total rewards package including:

• Flexible work options with a 37.5 hour work week and generous paid time off (holidays, annual and sick leave, and College Breaks)
• A variety of paid health and life insurance coverages
• Wellness incentives and free gym membership at the Raider Fitness Center
• FRS retirement and other options
• Professional Development and Paid Tuition
• Free on campus parking

Read More About Pay Benefits and Work ScheduleConditions of Employment

Finalists and individuals recommended for employment at Seminole State College must reside in the State of Floridaat the time of hire and may be subject to background investigations and fingerprinting in compliance with Florida Statute 1001.64; and Seminole State College Policy 1.020; 2.020. Criminal background checks and fingerprinting will be conducted for all new employees, and for rehired employees who have had a break in service for one year or more. The Office of Human Resources will determine which background checks shall be conducted for each position, based upon its review of job descriptions and the responsibilities of the position. These include, but are not limited to, positions that have access to money, master keys, security-sensitive areas and confidential information; positions that have the capability to create, delete, and alter records; and positions that are responsible for the care and instruction of children. The College will conduct various types of background checks which may include, but are not limited to: criminal background, credit check, driver's license check, previous employment and references. .

Read More About Conditions of EmploymentHow to Apply

Applicants must complete the entire online application and include work history even if attaching a resume.

REQUIRED DOCUMENTS (To ensure full consideration all of the following documents must be attached to the application prior to the closing date):

• Resume
• Cover Letter
• Transcripts showing the date of degree conferral; this applies to Seminole State College employees as well as external candidates (unofficial copies accepted for application purposes). Please note: Official Transcripts are REQUIRED upon hire.
• Letters of recommendation are strongly encouraged.

TO ATTACH ADDITIONAL DOCUMENTS :

• From the Seminole State College Home page , scroll to the bottom and click on Employment
• Click on Complete or Review an Existing Application
• Select either Sign In with existing username and password or New User to create an account
• Click on My Job Applications to view applied jobs, resumes and attachments
• Click on the + under My Cover Letters and Attachments to attach documents.

This position is eligible for Veteran’s preference. To claim Veteran's Preference, a copy of your DD-214 form, Certificate of Release or Discharge from Active Duty must be uploaded and attached to your application.

Read More About How to ApplyEqual Employment Opportunity

Seminole State College is an equal opportunity employer and strictly prohibits discrimination on the basis of race, color, religion, pregnancy, national origin, ethnicity, age, sex, gender, veterans’ or military status, disability, sexual orientation, genetic information, marital status, or any other factor protected under applicable federal, state, and local laws, rules, and regulations in its programs, activities, and employment.

Read More About Equal Employment OpportunityOther Information

VETERANS' PREFERENCE

Seminole State College of Florida adheres to Florida’s Veteran’s Preference laws by providing preference in hiring to covered job applicants. Moreover, in recognition of the valuable contributions made by veterans, the College also considers any applicant’s military service background when filling job positions not covered by Veteran’s Preference laws.

To claim Veteran's Preference for eligible positions, a copy of your DD-214 form, Certificate of Release or Discharge from Active Duty must be uploaded and attached to your application to claim Veterans' Preference.

HOLDERS OF DEGREES FROM INSTITUTIONS OUTSIDE THE USA:

Individuals who have completed college or university course work at an institution in a country other than the United States are required to obtain a complete evaluation of foreign transcripts and degrees. Foreign transcripts should be evaluated by one of the organizations approved by the National Association of Credential Evaluation Services.

This evaluation must be submitted at the time of application. We recommend World Education Services at P.O. Box 5087, Bowling Green Station, New York, NY 10274-5087, telephone (212) 966-6311 or email address www.wes.org. The interview process may be delayed until such a review has been completed.

Read More About Other Information