Columbus State Community College

Specialist, Student Support & Retention Delaware

Closes: Dec 26, 2026

Salary: $21 per hour

Compensation Type: Hourly

Compensation: $20.85

The Specialist, Student Support & Retention develops meaningful relationships with students throughout their educational journey and provides individualized support designed to improve persistence, academic achievement, credential completion, graduation, and transfer readiness at the Delaware Campus. The Specialist utilizes data-informed practices and student success technologies to identify at-risk students and implement targeted interventions that support student success. This position serves a varied student population including commuter students, adult learners, first-generation students, workforce-development students, rural learners, and students from historically underserved populations.

ESSENTIAL JOB FUNCTIONS

Student Outreach, Case Management & Retention Support

Supports and maintains comprehensive student outreach, case management, and retention initiatives designed to promote enrollment persistence, academic success, and credential completion. Proactively engages students through targeted outreach campaigns, individualized support plans, and guided referrals to campus and community resources.

Monitors student progress utilizing early alert systems, retention analytics, and other predictive indicators to identify at-risk students and coordinate timely interventions. Collaborates with faculty, advisors, and student services partners to resolve barriers to success, improve term-to-term retention, increase registration yield, and support achievement of campus enrollment and completion goals.

Maintains accurate case documentation, tracks intervention outcomes, and evaluates the effectiveness of retention strategies through data-informed decision making and continuous improvement practices.

Student Support, Collaboration & Customer Service

Provides student support through resource referral, data management, and collaborative services that promote student persistence. Utilizes student information systems and retention technologies to document interactions, track outcomes, maintain records, and support assessment and reporting activities.
Collaborates with faculty, Academic Advising, Financial Aid, Career Services, Counseling Services, Accessibility Services, Tutoring, and community partners to connect students with resources and remove barriers to success. Participates in student success initiatives, campus committees, and cross-functional teams.
Provides professional customer service to students, faculty, staff, administrators, and community members by responding to inquiries, providing information, resolving concerns, and facilitating referrals. Maintains confidential records and assists with data analysis, reporting, and performance measurement to support campus operations and planning. Handles testing center duties as needed.

Program & Engagement Support

Assists in implementing retention-focused programs, workshops, student success initiatives, orientation activities, and engagement opportunities that foster connection to the College. Supports commuter and adult learner engagement efforts.

Culture of Respect

Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.

Schedule: Hours may include working outside of a normal workweek schedule with non-traditional work hours such as 11 am-7 pm/12 pm-8 pm.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED

High School Diploma or GED
Two (2) years of experience in one or more of the following: Academic Advising, Student Success, Retention Programs, Case Management, Student Affairs, Community College Student Services. Experience working with Community college students, Adult learners, First-generation students, Rural and commuter student populations.
State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).
An appropriate combination of education, training, coursework, and experience may qualify a candidate.

CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.

Full Time/Part Time:

Full time

Union (If Applicable):

Scheduled Hours:

40

Additional Information

In order to ensure your application is complete, you must complete the following:

Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication.
Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

If you are a current employee of Columbus State Community College, please l og in to Workday to use the internal application process.

Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.

This is a Preview Listing…

Finalise to make live.

Find Your Best Opportunity

Tell them AcademicJobs.com sent you!

About the employer

Columbus State Community College

3.5 Star Employer Ranking

AcademicJobs.com is the premier platform to discover Columbus State jobs, connecting talented professionals with rewarding career opportunities at one of Ohio’s leading community colleges. Columbus State Community College (CSCC), located in Columbus, Ohio, with additional regional learning centers, is celebrated for its commitment to accessible education and workforce development, making CSCC uni jobs highly appealing to educators and professionals globally. CSCC careers offer a supportive and dynamic environment for individuals to thrive. CSCC university careers span a diverse range of disciplines, reflecting the college’s key areas of academic specialization, including nursing, business, information technology, engineering technology, and liberal arts. Employment CSCC includes roles such as faculty instructors, adjunct professors, academic advisors, and professional staff positions, catering to various expertise levels. For those pursuing CSCC jobs Columbus, the college’s modern campuses provide a collaborative workplace in a vibrant and growing metropolitan area. CSCC vacancies and job postings are showcased on AcademicJobs.com, where candidates can explore opportunities in teaching, workforce training, and administrative roles. Jobs at CSCC cover fields like cybersecurity, hospitality management, and health sciences, aligning with the college’s mission to empower students and meet regional workforce needs. Each CSCC vacancy is an opportunity to contribute to a student-centered academic community dedicated to success and innovation. Columbus State Community College Employment Opportunities are diverse, with CSCC job Opportunities ranging from academic faculty to technical and operational roles. A CSCC Career offers the chance to join an institution that values diversity, accessibility, and community engagement. CSCC uni openings are regularly updated on AcademicJobs.com, ensuring access to the latest CSCC vacancies. Jobs at CSCC uni are ideal for those passionate about advancing education and community impact. CSCC job postings include positions in mathematics, graphic design, and professional services such as student services and IT support. CSCC Employment through AcademicJobs.com connects talented individuals with CSCC Uni vacancies, providing a seamless pathway to join a forward-thinking college driving progress in Ohio and beyond.

Visit the employer page

Hire Experts… Post a Job

Post a Job

Roles… Create a Job Alert

Related Jobs

October 30, 2026

View All Jobs

Lewiston, Idaho713

View all research grants →

Related Conferences

To Be AnnouncedUnited States

Specialist, Student Support & Retention Delaware

Job details

This is a Preview Listing…

About the employer

Hire Experts… Post a Job

Roles… Create a Job Alert

Related Jobs

Program Assistant for Student Work Programs

Support Programs, Program Lead, Military Connected Services

Assistant Director, Fraternity and Sorority Life

Associate Director of Student Engagement and Outreach

Assistant Director of Student Affairs, PNCA

Student Services Specialist

Student Life Coordinator

Assistant to the Division of Student Services

Renaissance Scholars Program Coordinator (Student Services Professional III), Educational Opportunity Program

Student Programs Coordinator

Related Research Grants

Grants to USA, Canada, and International Investigators for Cancer Research

Grant to a USA, Canada, or International Oral Historian for an Indigenous Oral History Project

Grant to a USA, Canada, or International Scholar for Oral History Projects for Crisis Situations

Grants to USA Faculty and Staff Affiliated with HBCUs for Humanities Research Projects

Awards to USA, Canada, and International Entities to Recognize Books on Oral History Scholarship

Grants to Vermont Nonprofits and Agencies for Services that Benefit Children and Youth

Grants to USA, Canada, and International Junior Researchers for Retinal Health Projects

Grants to North Dakota Companies, IHEs, and Individuals for Agriculture-Related Research

Related Conferences

2026 AAA Annual Meeting: On the Verge

87th Annual Meeting of the Society for Applied Anthropology

AABA Annual Meeting 2027

AGU Fall Meeting 2026

Southeastern Section Meeting 2027

68th Annual Meeting of the APS Division of Plasma Physics (DPP 2026)

Joint March Meeting and April Meeting — Global Physics Summit 2027

79th Annual Meeting of the APS Division of Fluid Dynamics 2026

Pacific Northwest Political Science Association Annual Conference 2026

Rocky Mountain Theology Conference 2026

Know Someone Great?

This is a Preview Listing…

About the employer

Hire Experts… Post a Job

Roles… Create a Job Alert

Related Jobs

Related Research Grants

Grants to USA, Canada, and International Investigators for Cancer Research

Grant to a USA, Canada, or International Oral Historian for an Indigenous Oral History Project

Grant to a USA, Canada, or International Scholar for Oral History Projects for Crisis Situations

Grants to USA Faculty and Staff Affiliated with HBCUs for Humanities Research Projects

Awards to USA, Canada, and International Entities to Recognize Books on Oral History Scholarship

Grants to Vermont Nonprofits and Agencies for Services that Benefit Children and Youth

Grants to USA, Canada, and International Junior Researchers for Retinal Health Projects

Grants to North Dakota Companies, IHEs, and Individuals for Agriculture-Related Research

Related Conferences

2026 AAA Annual Meeting: On the Verge

87th Annual Meeting of the Society for Applied Anthropology

AABA Annual Meeting 2027

AGU Fall Meeting 2026

Southeastern Section Meeting 2027

68th Annual Meeting of the APS Division of Plasma Physics (DPP 2026)

Joint March Meeting and April Meeting — Global Physics Summit 2027

79th Annual Meeting of the APS Division of Fluid Dynamics 2026

Pacific Northwest Political Science Association Annual Conference 2026

Rocky Mountain Theology Conference 2026