Coordinator.

Essential Duties and Responsibilities

1. Employee Relations & Leader Consultation - 30%

• Provide advanced consultation to leaders regarding employee relations, performance management, corrective action, workplace conflict, employee complaints, policy application, and other workplace matters.
• Independently assess complex employee concerns and recommend appropriate courses of action consistent with University policies and practices.
• Coach leaders on effective issue resolution, documentation, performance expectations, and employee communication.
• Support employee relations matters associated with organizational and workforce changes.
• Identify recurring trends, organizational risks, and opportunities for proactive intervention.

2. Civil Rights Compliance & Workplace Investigations - 25%

• Conduct prompt, thorough, impartial, and appropriately documented investigations involving discrimination, harassment, retaliation, sexual misconduct, workplace misconduct, and other policy concerns.
• Conduct investigative planning; complainant, respondent, and witness interviews; gathering testimonial, documentary and electronic evidence; trauma-informed investigative practices; and preparation of comprehensive investigative reports.
• Support matters arising under Title VI, Title VII, Title IX, and other applicable civil rights and employment requirements.
• Maintain appropriate neutrality, discretion, confidentiality, and professional judgment when handling sensitive matters.
• Escalate complex or significant institutional risks to the Director/Title IX Coordinator.

3. ADA & Workplace Accommodations - 20%

• Administer assigned workplace accommodation matters, including intake, documentation, interactive process discussions, case management, and follow-up.
• Consult with employees and leaders regarding essential job functions, workplace limitations, potential accommodations, and operational considerations.
• Develop accommodation recommendations consistent with established University procedures and applicable requirements.
• Maintain appropriate confidentiality of medical and accommodation information.
• Escalate complex, high-risk, disputed, or potentially precedent-setting accommodation matters to the Director.

4. Case Management, Compliance & Risk - 15%

• Manage assigned employee relations, civil rights, investigation, and accommodation cases from intake through resolution.
• Maintain accurate, timely, and confidential case documentation and monitor applicable deadlines and follow-up requirements.
• Apply established employment and institutional policies consistently and identify matters requiring policy interpretation or escalation.
• Analyze case trends and data to identify systemic concerns, emerging risks, and opportunities for process improvement.
• Support compliance assessments, reporting, audits, and other institutional risk-management activities as assigned.

5. Education & Institutional Partnership - 10%

• Develop and deliver training and guidance related to employee relations, civil rights, workplace conduct, investigations, accommodations, reporting responsibilities, and related compliance matters.
• Build effective partnerships across Human Resources, Academic Affairs, Student Affairs, Legal Affairs, Public Safety, and other University functions.
• Participate in institutional committees, working groups, and initiatives related to employee relations, civil rights, compliance, and workplace effectiveness.
• Support policy review, process improvement, and prevention initiatives.
• Perform other duties consistent with the scope and level of the position.

Location: Webster Groves Campus-WEBG

Minimum Qualifications

Requisite Experience

• Seven to ten years of progressively responsible experience in employee relations, workplace investigations, civil rights compliance, Title IX, Human Resources, employment compliance, or a related field.
• Demonstrated experience independently managing complex civil rights investigations and sensitive employee relations investigations.
• Experience advising leaders on performance management, corrective action, workplace conflict, policy interpretation, and employee concerns.
• Bachelor's degree in Human Resources, Business Administration, Legal Studies, Organizational Leadership, Higher Education Administration, Psychology, or a related field required.

Functional & Professional Competencies

• Advanced employee relations consultation and problem-solving.
• Workplace and civil rights investigation expertise.
• Working knowledge of Title VI, Title VII, Title IX, ADA, FMLA, and related employment and civil rights requirements.
• Strong case management and documentation capabilities.
• Ability to assess complex situations, identify risks, and develop practical recommendations.
• Strong consultation, facilitation, conflict-resolution, and relationship-management skills.
• Ability to influence leaders and stakeholders without formal authority.
• Strong written, verbal, analytical, and organizational skills.
• Demonstrated judgment, impartiality, discretion, and professionalism when handling sensitive matters.
• Ability to recognize matters requiring escalation based on legal, institutional, reputational, or operational risk.

Preferred Qualifications

• Experience with ADA/workplace accommodation administration is strongly preferred.
• Higher education or experience within another complex, highly regulated organization is preferred.
• SHRM-SCP, SPHR, ATIXA certification, workplace investigation certification, or comparable professional credential preferred. Prior Title IX or civil rights investigation experience is strongly preferred.

Department
People-HUMN

Special Instructions For Applicant

Physical Demands

To apply, visit https://recruiting.adp.com/srccar/public/RTI.home?r=5001216751206&c=1180715&d=ExternalCareerSite