Duties of Position : Answer student questions through email using our Salesforce system Use a script to complete high volume calling campaigns Analyze reports and data entry Help staff campus events Answer phone calls from students as needed Assist OSFA staff with projects General office duties include copying, filing, document intake and scanning Other duties as assigned Education Requirements : In order to apply for this position, you must be a current Harper College student, enrolled in at least six credits per semester (three credits for Summer), and be in good academic standing. Experience Requirements : Detail oriented and organized Able to meet deadlines Fast learner Reliable Strong communication and phone skills Microsoft Word and Excel skills a plus Schedule Information : OSFA will work together with the student aide to determine a weekly schedule based on student's availability. Students cannot work during scheduled class time. Flexible schedule but must have availability to work during our regular open hours of Monday-Friday 8am-4:30pm. Maximum of 20 hours per week. Maximum hours per week : 20
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