Student Financial Services Specialist

represent SFS/Controller’s office at campus events (orientations, financial literacy events, etc.).

Job Function:

• Posting, monitoring, and reporting waivers (BOG and UBOT) as well as assisting other departments with processing and posting waivers. This position will ensure compliance with waivers posted.
• Process all operational tasks within the SFS unit including but not limited to (stop payments, checks returned, cashiering, scanning, etc.).
• Post and reconcile payment plans.
• Work with the Treasury on abandoned property.
• Process payments submitted via mail and EFT that come into the University.
• Record Cash Sale.
• Posting all auxiliary (such as study abroad, ELP, EPI, childcare, TLO, etc.) and coordinating with the various departments who provide the documentation for the charges and posting all other non-tuition charges to student accounts (such as Bookstore, etc.).
• Reconcile and prepare Cash package for General Accounting processing.
• Answer phones calls and return emails dealing with SFS concerns, customer service.
• Receive check /money order payments from students throughout the day.
• Analyze and reconcile student accounts.

Marginal Functions:

• Pick-up for departmental cash drop-off (from main campus) Wednesday and Friday.
• Prepare Brinks log.
• Train new employees on cashiering system.
• Understand all other positions within SFS and be able to provide information to students, parents, and campus community, knowledge of office, university, state & federal regulations.
• During declared campus emergencies, this position may be required to perform specific job-related duties at a designated off campus location or place of residence.

Supervision Received:

Some instruction and direction are needed. The incumbent performs routine assignments independently and only unusual problems which may require exceptions to procedures are referred to the supervisor.

Required Qualifications Bachelor's degree or a high school diploma and 4+ years of relevant experience. Or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219.

Statement(s) of Understanding This position requires a background check. In conjunction with the University's policy, this position may also require a credit check. The holder of this position is designated as a “Responsible Employee” pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University’s Title IX Administrator or any divisional Title IX Coordinator

Equal Opportunity The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation.

Carnegie UNF is a Carnegie Community Engaged Institution. This designation celebrates the University’s collaboration with community partners from the local to the global level. It reflects UNF’s mission to contribute to the public good and prepare educated, engaged citizens.

Organization

Mission Statement

Our student-centered mission is to create the next generation of thinkers, leaders, and problem solvers with the knowledge and experience to uniquely change the world.

Vision Statement

University of North Florida will be the higher education nexus where diverse students, faculty, and organizations from around the world collaborate to creatively innovate for the advancement of society.

Values

We achieve excellence in all we do; we are an institution of uncompromising character; we lead with humility, humanity and integrity.

Integrity – We do the right thing for the right reason at the right time.

Respect – We treat everyone with kindness, we are informed by the perspectives of other, and we draw strength from our differences.

Accountability – We are responsible for how the outcomes of our actions affect others and our environment.

Innovation – We harness creativity and talent to turn challenges into opportunities and problems into solution in a uniquely UNF way.

Strategic Goal

University of national prominence and distinction with North Florida as our catalyst and student success as our mantra. Learn more about UNF’s 2020-2025 Strategic Plan.

Statement of Unity

UNF stands in unity and solidarity with all members of our community, regardless of genetic information, race, color, religion, age, sex, disability, gender identity and expression, sexual orientation, marital status, national origin, or veteran status. We are proud of the diversity in our students, faculty and staff.

We strongly condemn acts of hate and bigotry as antithetical to the university's core values of mutual respect and civility. Actions and words that seek to deny human beings full membership in the broader moral community on the basis of arbitrary characteristics are intolerable. We stand opposed to violence in language or in action, and we see these as a threat to the mission of UNF as a public university that is committed to intellectual and cultural growth and civic awareness.

We pledge to stand with and for those who are the most vulnerable members of our community and to take actions that help our students and fellow employees feel safe and know that they are safe. We affirm UNF's unreserved commitment to student success within a diverse, supportive campus culture. We seek to embody the ideals of a free and democratic society, and we fully support and value each member of our community.