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Salary: Depends on Qualifications
Job Type: Full-Time
Job Number: [contact details available in the full listing]
Location: Cape Girardeau, MO
Department: Enrollment Management and Student Success
Southeast Missouri State University seeks a collaborative, service-oriented Student Success Manager to serve as the system administrator for its student success and retention platform. By connecting technology, data, and effective outreach, the Student Success Manager will help the University identify student needs, deliver timely interventions, and support persistence and degree completion.
Primary Responsibilities
Serve as the system administrator for the University's student success and retention platform, overseeing configuration, user access, permissions, maintenance, and daily operations
Collaborate with advising, academic departments, student support offices, and information technology to develop workflows that support coordinated outreach, early alerts, referrals, and case management
Configure and manage student success campaigns, automated communications, tracking items, and follow-up processes to support registration, persistence, and degree completion
Develop dashboards and reports to monitor student engagement, re-registration activity, and other student success indicators
Partner with information technology and institutional research teams to maintain integrations, troubleshoot issues, and ensure accurate and timely sharing of student data
Provide user training, documentation, and ongoing support to promote effective and consistent use of the platform
Serve as the primary liaison with the software vendor, coordinating support requests, system updates, and evaluation of new features
Maintain procedures for system use and data management that align with university policies, student privacy requirements, and accessibility standards
Assess platform effectiveness and recommend enhancements based on user feedback, institutional priorities, and student outcomes
Required Qualifications
Bachelor's degree
Minimum three years of relevant experience in higher education, student success, advising, enrollment management, information systems, or a related field
Excellent communication and collaboration skills
Strong computer and technical skills
Proficiency with student information systems for data collection, assessment, reporting, and continuous improvement
Demonstrated ability to configure systems or workflows, troubleshoot issues, and translate operational needs into practical technology solutions
Detail-oriented with strong organizational and problem-solving abilities
Exercises sound judgment
Ability to maintain confidentiality when working with sensitive information
Demonstrated experience and understanding of person-centered planning and outcomes
Commitment to student success
Application Process
To ensure full consideration, application materials must be received by October 30, 2026. The position will remain open until filled.
Complete the online application by clicking on the APPLY button on the top of the page. You must submit the following in order for your application materials to be complete:
Letter of interest addressing all required position qualifications
Resume
Names and contact information of three professional references may be asked for later, if not previously submitted
Additional Information
About Southeast Missouri State University (SEMO): Founded in 1873 and accredited by the Higher Learning Commission, Southeast Missouri State University provides student-centered education and experiential learning with a foundation of liberal arts and sciences, embracing a tradition of access, exceptional teaching and commitment to student success that significantly contributes to the development of the region and beyond. SEMO values access to high quality, affordable education with a broadly representative student body, faculty and staff that respects and celebrates a diverse learning community in a global society.
AcademicJobs.com is the premier platform to discover Southeast Missouri State University jobs, connecting talented professionals with rewarding career opportunities at one of Missouri’s dynamic public universities. Southeast Missouri State University (SEMO), located in Cape Girardeau, Missouri, is renowned for its commitment to academic excellence and student success, making SEMO uni jobs highly appealing to academics and professionals globally. SEMO careers offer a supportive and vibrant environment for individuals to thrive. SEMO university careers span a diverse range of disciplines, reflecting the university’s key areas of academic specialization, including business, education, health sciences, agriculture, and performing arts. Employment SEMO includes roles such as faculty instructors, adjunct professors, academic advisors, and professional staff positions, catering to various expertise levels. For those pursuing SEMO jobs Cape Girardeau, the university’s scenic campus along the Mississippi River provides a collaborative workplace in a culturally rich and welcoming community. SEMO vacancies and job postings are showcased on AcademicJobs.com, where candidates can explore opportunities in teaching, applied research, and administrative roles. Jobs at SEMO cover fields like cybersecurity, nursing, and environmental science, aligning with the university’s mission to foster regional development and prepare students for global challenges. Each SEMO vacancy is an opportunity to contribute to impactful educational initiatives within a student-focused academic community. Southeast Missouri State University Employment Opportunities are diverse, with SEMO job Opportunities ranging from academic faculty to technical and operational roles. A SEMO Career offers the chance to join an institution that values innovation, inclusivity, and community engagement. SEMO uni openings are regularly updated on AcademicJobs.com, ensuring access to the latest SEMO vacancies. Jobs at SEMO uni are ideal for those passionate about advancing education and societal progress. SEMO job postings include positions in music, criminal justice, and professional services such as student services and IT support. SEMO Employment through AcademicJobs.com connects talented individuals with SEMO Uni vacancies, providing a seamless pathway to join a forward-thinking university driving progress in Missouri and beyond.
