Student Worker - Front Office Assistant

Job Summary

The Front Office Assistant is a student position within the Department of Housing and Residence Life. The Front Office Assistants are responsible for performing a variety of front desk and clerical functions and providing quality customer service during the hours of 8:00am - 5:00 pm on weekdays. The Front Office Assistant is responsible for assisting the Housing and Residence Life office in the effective administration of the front office. This is accomplished through working at the Front Desk of the Housing and Residence Life office and performing related tasks as assigned. Front Office Assistants are expected to behave in a mature and responsible manner, using good judgment, and abiding and enforcing institutional policies.

Principal Accountabilities

• Greet and assist students and parents that check in with the office.
• Answer and appropriately handle incoming phone calls to the main Housing and Residence Life office. Transfer or refer caller to correct departments as needed.
• Use a computer and a variety of office software applications, including word processing, spreadsheets, databases, presentations, and file management.
• Organize and scan housing files, both hard copy and electronic, while assuring confidentiality of records.
• Assist with filing, copying, faxing, and processing of departmental paperwork.
• Assist with data collection, entry, processing, verification, and analysis.
• Assist with distribution incoming mail and packages.
• Respond to general inquiries about housing, meal plans, and other related matters.
• Operate standard office equipment (e.g., copier, fax, scanner, telephone, etc.). Assist with keeping track of office supplies.
• May be asked to assist staff with daily responsibilities.

Minimum Qualifications/ Required Degree, License or Certifications

• Must be federal work study eligible
• Must be a full time student at Blinn (this includes all campuses and internet courses)
• Must be able to work 10 - 19 hours per week

Minimum Competencies

• Basic computer skills on Microsoft Office programs such as Word and Excel
• Basic knowledge of copier/scanner use and operation
• You must be a student in good standing; this means you need to maintain a 2.00 GPA throughout your term of employment.
• Have good interpersonal skills and demonstrate the ability to relate to people.
• You must be enrolled in a minimum of 12 credit hours each semester.
• Demonstrate the ability to work independently and with minimal supervision. Demonstrate good clerical and communication skills.
• Answer the phone and record accurate messages for the Housing and Residence Life staff.
• Attend all training workshops and scheduled staff meetings.
• Customer service experience
• Ability to keep information confidential
• Knowledgeable and able to articulate college policies, rules, and regulations.

Preferred Competencies

1. Experience as a student worker or office aide
2. Advance computer skills on Microsoft Office programs

Special Notes To Applicants

Length of employment : semester by semester
Evaluation Procedures & Schedules - n/a

Job Type: Student Worker
Employment Type: Non-Exempt
Compensation: Hourly Wage
Salary or Wage: $11.00 hour
Grade: SW
Division: Student Services
Department: Housing
Location: Brenham Campus
Target Hire Date: 1/7/2026