Job Description Germanna Community College is a public, open access institution of higher education in the Virginia Community College System. The College is a dynamic learning organization that serves as a Germanna regional leader and preferred partner where quality learning experiences enable students to participate effectively in the social, economic, political, intellectual, and cultural life of their communities. Germanna Community College is centrally located in Fredericksburg, VA between…
Washington D.C. and Richmond and between the Blue Ridge mountains and the Chesapeake Bay. Full of history, the area offers a community rich with diversity, the arts, technology, vineyards, hiking, canoeing/kayaking, and many other activities. Germanna Community College is currently seeking a Supervisor of Academic Testing to coordinate the implementation and administration of exams given through the Testing Center. Major Duties and Responsibilities: Supervises and schedules staff working in the testing center; evaluates wage employees; approves timesheets and assists with hiring. Works with Testing Services Manager to effectively implement new policies and procedures. Tracks service usage data; maintains a secure proctored environment for student testing; creates a shared spreadsheet and schedules proctoring requests; ensures that computers and printers are effectively maintained; provides PeopleSoft Student Information Systems (SIS) support for academic and placement testing—McCann VPT, Accuplacer ESL, HESI and TEAS. Proctors academic and placement tests. Assists with training testing center staff; conducts 1-1 observation training sessions with proctors each semester; conducts computer training sessions with proctors as needed. Special Assignments May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor. KSA's/Required Qualifications Supervisory experience Customer service experience in a high-volume environment Excellent organization and attention to detail Excellent oral and written communication skills Excellent computer skills; intermediate experience in Microsoft Office 365 Must be able to work with minimal supervision and as a member of a team Ability to learn applications quickly Ability to work morning, evenings, and Saturdays Complete certifications within 30 days of hire date Commitment to working with all colleagues, students, and community members Additional Considerations Experience working in a post-secondary educational environment Experience working in a testing center Advanced knowledge of Microsoft Excel Pearson VUE certification Knowledge of academic and placement testing Knowledge of Canvas or other Learning Management Systems Work Schedule Monday-Thursday: 8:00 AM to 5:30 PM Friday: 8:00 AM to 12:00 PM (virtual) Or as needed
