Assist in the deployment of configurations and software to
servers and workstations
Administer and troubleshoot networked printers and campus print
servers to allow continuing compatibility and functionality
Create and maintain SOPs for supported services
Ensure established IT methods are followed; works within job
specific deadlines and schedules set by supervisor, escalate issues
that are more complex
Provide routine DNS and DHCP support for campuses
Monitor and maintain continuity with system software licensing
and maintenance agreements
Monitor and deliver patching and security updates for campus
workstations and servers
Provide recommendations regarding hardware and system software
planning
Maintain tasks, projects and activities in the IT system of
Record (S-NOW)
Provide support and administration of system configuration
tools such as SCCM, SCEP, and SCOM
Repair and recover from hardware or software failures of campus
servers, coordinate and communicate with impacted
constituencies
Run risk assessment on campus servers and resolve reported
vulnerabilities to mitigate the risk to the systems
Provide assistance with VDI images and profile management
systems
Troubleshoot server or access problems as reported by
users
Responsible for other reasonable related duties as
assigned
KNOWLEDGE, SKILLS & ABILITIES:
- Knowledge of learned routines, procedures, practices and skills
that are more complex
- Demonstrated analysis skills, knowledge of business process
review functions, and knowledge of process design, and project
management
- Ability to work in cooperation with developers, analysts,
managers, and consultants
- Ability to deal with somewhat complex problems that must be
broken down into manageable pieces
- Understands relationships between problem components and
prioritizes them
- Utilizes knowledge, experience, and available resources to find
solutions
- Participate in formal or informal group problem solving for
immediate issues and to collaborate with team and shares relevant
information with those who may be affected by decisions
- Ability to convey technical or complex information to others in
non-technical terms
- Ability to recognize immediate obstacles to completing work and
initiate action to address a need without being directed
- Knows and follows standard operating procedures and define
departmental metrics
PHYSICAL ABILITIES:
The work is sedentary. Typically, the employee sits comfortably to
do the work. However, there may be some walking; standing; bending;
carrying of light items, such as papers, books, or small parts; or
driving an automobile. No special physical demands are required to
perform the work.
WORK SCHEDULE AND CONDITIONS:
- Equipment used includes, PC workstation running on a LAN in a
Microsoft Windows environment, calculator, phone and other general
office equipment
- Interface with internal and external contacts as needed to
carry out the functions of the position
- Work is performed in a climate-controlled office with minimal
exposure to safety hazards
- May regularly travel to different LSC locations
- May be fully reassigned to other LSC locations if
necessary
- May need to work weekends and outside of core business hours if
necessary
REQUIRED QUALIFICATIONS:
- Associate's degree and at least 1 year of related work
experience, or an equivalent combination of education and
experience
PREFERRED QUALIFICATIONS:
- Entry level certification in areas of responsibility, e.g. MCP,
Server+, VCP, Linux+, Security+ or current certification
equivalent
- Experience with Windows Servers or Server applications
- Experience with server hardware and administration, including
storage array technology
Salary
Hiring salary range is: $56,097 - $64,512
Lone Star College provides a hiring salary range for all posted
full-time non-faculty positions. Where your salary offer would fall
in that range is determined by your related experience and
education. Should you receive an offer of employment from Lone Star
College, the resume submitted in the application process will be
utilized to calculate your salary offer. The information outlined
below will provide the Office of Human Resources everything needed
to determine an accurate starting salary.
Your resume should provide a complete picture of your work
experience. The resume should include the following information for
each position listed:
- Length of time (specific months and years) of employment
- If the position was full time or part time
- If the position was paid or unpaid
- Level of degree completed including date earned.
- Unofficial transcript for highest earned degree
Additionally, any certifications listed as required or preferred in
the Lone Star College job description should be included in the
resume submitted.
Benefits Marketing Statement
By joining our top-notch institution, you will enjoy being a part
of an organization that offers a supportive, collegial work
environment and excellent work/life balance. This includes a full
comprehensive and competitive benefits package, a generous number
of paid holidays and vacation days, wellness programs, tuition
waiver, professional development opportunities and more.
Special Instructions
Go to the Job Search page, click on `My Activities¿ at the top of
the page. Under My Cover Letters and Attachments you will click on
`Add Attachment.¿ Please be sure to put the Job ID# in the title
once you name your file for cover letters only, unless you attached
your cover letter with your resume.
If you are applying for an Instructional position (i.e. Faculty,
Adjunct Faculty, Instructor), please ensure you include the
following to be considered: Resume/CV, Cover Letter, Teaching
Philosophy, and unofficial transcripts.
You must limit your file name for any attachment to 40 characters
or less.
How to Apply
ALL APPLICANTS MUST APPLY ONLINE ONLY
We will not accept application material received via fax, email,
mail, or hand delivered.
Postings for part-time and adjunct positions are long term
postings. To ensure you are receiving notifications on your
application(s), you will need to opt into receiving
system-generated notifications on your applicant profile.
If selected for an interview, a recruiter will contact you by
phone, or email to schedule an interview.
Lone Star College participates in the E-Verify program, under which
Lone Star College provides the federal government with information
from each new employee's Form I-9 to confirm that the employee is
authorized to work in the United States.
More information on the E-Verify program is available at
www.dhs.gov/E-Verify .
Lone Star College is an EEO Employer. All positions are
subject to a criminal background check.
