Veteran Affairs Coordinator

Salary: $45,000

Responsibilities:

• Coordinates all services relating to Veteran's Affairs educational benefits including recruitment, registration, certification, and retention. Acting as a certifying official for VA Educational Benefits through VA Once. Requests, proofs, and distributes student-requested transcripts; produces official letters verifying student enrollment history; verifies official class grades and proof of residency in order to meet federal and/or state requirements.
• Monitors and completes documents required by the Regional and State Veterans Office for enrollment certification of V.A. students. Monitors and verifies veteran student enrollment and report to Veterans Administration (VA); ensures courses are not being repeated and are a part of the approved major program; monitors student progress and attendance. Advises veteran students and helps resolve pay and certification problems. Processes a high volume of data through various sources with the ability to analyze and anticipate complex issues. Demonstrates attention to detail with a high degree of accuracy with routine and repetitive tasks.
• Assists with the planning and execution of outreach events related to veteran's education benefits, resources and on-campus support. Assists in the presentation of workshops/orientations for students/ community/ faculty and staff over VA resources, support, student programming, and guidelines. Helps provide guidance and coordination of on-campus programming for students in a wide range of topics in addition to VA benefits. Conducts peer program reviews and participates in association. Prepares written correspondence/reports such as letters to veterans and the VA with regards to the certification process, policies and/or procedures. Assists with the presentation of workshops/orientation for students/community/faculty and staff over VA Education Benefits and guidelines conference/workshops to identify best practices.

This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.

Required Education and Experience:

• Bachelor’s degree or higher in related field.
• Two (2) years of related experience in managing records, student programs, and/or working in information technology.

Preferred Education and Experience:

• Two (2) years of related experience in higher education.

Knowledge, Skills and Abilities:

• Experience serving veterans; ability to effectively communicate with the military community as well as all levels of management.
• Excellent verbal, written communication skills along with Microsoft Publisher and Adobe Acrobat software.
• Ability to multitask and work cooperatively with others. Strong verbal and written communication skills, organizational and interpersonal skills.

Licensing / Professional Certification:

• May require a valid driver's license.

Physical Requirements:

Ability to lift and carry 50 lbs. as a part of recruiting and marketing tent display responsibilities.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervision of Others

This position may supervise employees.

Other Requirements:

• Bilingual speaker preferred.

Applicant Requirement Instructions:

Please make sure to provide the following documents:

• Cover Letter
• Resume / CV
• Professional References

For detailed instructions on how to apply for any position on our website, please use the following link: http://www.tamusa.edu/humanresources/job-opportunities/index.html

Summary of Employee Benefits: www.tamusa.edu/human-resources/documents/Summary-of-Employees-Benefits1.pdf

Texas A&M University-San Antonio values community engagement and encourages applicants who are committed to advancing the well-being and prosperity of our communities.

Please ensure that all required documents are uploaded prior to submitting the application. Once the application is submitted, no changes or revisions can be made. If you have issues with adding documents to your application, please contact HR at 210-784-2058.

In compliance with ADA, if accommodations are needed for the application process, please contact HR at (210) 784-2058.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.

Organization

Texas A&M University-San Antonio (A&M-SA) is a contemporary university that reflects the diverse and heritage-rich community it serves. Founded as the first upper-division institution of higher education in South San Antonio in 2009, A&M-SA today is a comprehensive four-year university offering high-quality, affordable education.

From fall 2008 to fall 2017, enrollment has grown 340 percent. The University currently serves nearly 6,500 students and has graduated more than 8,000 alumni. The student body is 60 percent female and 72 percent Hispanic. Approximately 77 percent of students are the first in their family to attend college.

Since becoming president of A&M-SA in 2015, Dr. Cynthia Teniente-Matson has forged an audacious strategic plan for the University to fulfill its mission and bring to life its core values while achieving several important goals, including becoming a national model for student and academic success.

Through the University’s 26 undergraduate degrees and 13 graduate degrees, students can pursue a wide variety of in-demand fields, such as education, business, information technology and cyber security, criminology and biology. A&M-SA equips students with the knowledge, marketable skills and high-impact educational experiences that prepare them for rewarding careers, responsible global citizenship and lifelong learning.

With unprecedented enrollment growth, small classes, flexible schedules and in-demand degrees, A&M-SA is making the dream of higher education a reality for students in the San Antonio community and beyond.

Fast Facts:

• A&M-SA offers the lowest undergraduate tuition among four-year universities in San Antonio: $8,216 average cost per year (tuition and fees for spring and fall semesters for 15 credit hours/semester)
• A&M-SA is a Military Embracing™ university; 1 in 6 of our students is military connected (veterans, active-duty, spouses or dependents)
• The National Security Agency (NSA) designated A&M-SA as a National Center for Academic Excellence in Cyber Defense Education (CAE-CDE) through the year 2022. This prestigious designation puts the University among a select group of institutions nationwide meeting rigorous federal standards.
• 20:1 student to teacher ratio

Accreditation

Texas A&M University-San Antonio (A&M-SA) is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award baccalaureate and master’s degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097, call 404-679-4500 or visit http://www.sacscoc.org for questions about the accreditation of A&M-SA.