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Ratings & reviews

4.08/20/2025

Creates a collaborative learning environment.

4.05/21/2025

Encourages students to explore new ideas.

5.03/31/2025

A master at fostering understanding.

4.02/27/2025

Always positive and enthusiastic in class.

5.02/4/2025

Great Professor!

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About Dawn

Dawn Gilmore is an Associate Professor and Director of Academic Product and Student Experience at the University of Melbourne. In this capacity, she manages academic standards and drives innovation in student experience, including research on how online onboarding impacts retention and academic success at Melbourne Online. She collaborates with teams to deliver presentations at symposia hosted by the Melbourne Centre for the Study of Higher Education. Prior to joining the University of Melbourne, Gilmore held senior roles at RMIT University, where she served as Academic Director, Director of Quality & Enhancement in the office of the Associate Deputy Vice-Chancellor Education, and Director of Teaching & Learning at RMIT Online from 2017 to 2020. There, she oversaw a team of 18 staff members responsible for recruiting and coaching more than 850 teachers in online pedagogy, supporting over 16,000 student enrolments via personal learning profiles, and implementing a coaching model that boosted student satisfaction by 30 percentage points.