Academic Credentials Specialist

Posting Details

Classification Information

Position/Classification Title
Student Services Specialist

Classification Type
SHRA

Position required to work during periods of adverse weather or other emergencies:
N - Not Mandatory

Minimum Experience/Education

Bachelor’s degree; or an equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.

Preferred Years Experience, Skills, Training, Education

Experience in higher education, student services, academic records, registration, graduation, or a related administrative area. Experience working with student records or student information systems is preferred. Demonstrated attention to detail, organizational and problem-solving skills, and the ability to interpret and apply established policies and procedures.

Required License or Certification

Position Overview

Primary Purpose of Position

The Academic Credentials Specialist administers degree clearance, graduation, degree conferral, and academic credential processes for undergraduate, graduate, and doctoral students. The position reviews and evaluates academic records and degree requirements, resolves discrepancies, applies University policies and academic requirements, and ensures the accuracy and integrity of degree and graduation records. The position also serves as trained backup for transfer articulation and transfer credit evaluation and provides cross-functional support for academic records and registration as needed.

Primary Function of Organizational Unit

The Office of the University Registrar reports directly to the Provost and Executive Vice Chancellor for Academic Affairs and serves as a central academic administrative unit supporting the University’s academic mission. The office maintains the integrity, accuracy, confidentiality, and security of academic records and administers key academic processes, including registration, curriculum and catalog implementation, course and classroom scheduling, degree audit, grading, academic calendar administration, and degree completion.

The office partners closely with Enrollment Management, academic colleges and departments, the Graduate College, Information Technology Services, and other University units to support academic progression, institutional compliance, and student success.

Work Hours
8:00 am – 5:00 pm, Monday – Friday; occasional evening and weekend work may be required.

Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies.
On-site (Employees are primarily in the office and/or have a critical job requirement that requires dedicated office space on-site)

Key Responsibilities and Related Competencies

Required Competency
Coordination - Operations

Duties

• Degree Clearance & Graduation Coordination: Coordinate and administer degree clearance and graduation processes for undergraduate, graduate, and doctoral students, including review of graduation applications, academic requirements, degree audit information, and outstanding requirements.