Account Manager - Business Services

business development and sales of contract training and/or open enrollment offerings for corporate and continuing education. The account manager will attempt to identify and understand the clients needs and provide solutions. Individuals will evaluate and adapt new strategies to keep up with current business trends. Account managers may work on client projects individually or through collaboration with internal associates. Required Education/Experience: Bachelors degree in field related to area of assignment and two (2) years of related experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Preferred Education/Experience/Skills: Existing business and industry contacts in Rowan and Cabarrus Counties as well as sales experience which includes cold calling. Knowledge of contract training in the continuing education setting would be beneficial. Other Knowledge, Skills and Abilities: An Account Manager must be inventive, flexible, and adaptable, being able to manage multiple projects at once and at times, in a fast paced environment. In addition, they must be inventive and resourceful, have strong marketing skills and have a good technical background with regard to previous and current business and industry trends. He/she must also be target oriented, a team player, schematic, enthusiastic, and ambitious; a good problem solver; computer literate; an effective communicator; well organized and capable of drawing relevant insights to meet the clients expectations, and possess a wide personal network to help in finding new leads and signing potential clients. Department: Account Manager, Business Services - Con Ed Work Hours: Normal working hours are 8:00am to 5:00pm, Monday through Friday. However, there will be occasions where work is required before or after normal working hours, holidays, weekends, and school calendar breaks. Local travel is required. Out of state travel is limited but sometimes required for special trainings/conferences. The office is located on our Kannapolis campus in the Advanced Technology Center (ATC). Posting Date: 08/14/2026 Open Until Filled: Yes Duties and Responsibilities: Management of corporate contract training for business, industry, municipalities, and government agencies. Cross-functional responsibilities for the North Carolina Manufacturing Institute, BioWork & Aseptic Manufacturing, Supply Chain & Logistics. Monitors and participates in day-to-day business development activities and services; ensuring service offerings meet specified needs and requirements. May supervise other employees, contract employees and/or student workers to include: prioritizing and assigning work; conducting performance evaluations; ensuring workers are trained; ensuring that workers follow policies and procedures; maintaining a healthy and safe working environment; and making hiring, termination, and disciplinary recommendations. Evaluate services and instructors; monitor budget(s); coordinate contract services; select instructors; develop program offerings and trainings. Perform other duties of a similar nature or level as needed. Apply Now