Job ID: 301175
Location: Summerville Campus
Full/Part Time: Full Time
Regular/Temporary:
About Us
Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.
Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.
The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.
Location
Augusta University-
Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912
Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904
College/Department Information
Academic Advisement is where undergraduates begin. Our centralized advisement services are designed to provide comprehensive support as students navigate their way into their respective major programs. Our team of Undergraduate Academic Advisors are well-versed in the undergraduate programs and core curriculum, assisting students in developing academic plans, selecting courses, recommending actions, and connecting them with campus resources as needed.
We work closely with academic programs and support services to help students identify and confirm their academic career paths. Our professional advisors offer ongoing support through various means, including outreach services, personal phone calls, targeted emails, and electronic messages.
We have two convenient locations: on the second floor of University Hall (262) on the Summerville campus and the Health Sciences Campus. We are open weekdays from 8:00 a.m. to 5:00 p.m. We offer walk-in hours for quick consultations. Our most up-to-date walk-in hours can be found via the Academic Advisement Center Staff webpage. Advising appointments are required for next term advisement to ensure both the advisor and student are prepared for a productive session. Up-to-date information can be found on the Academic Advisement website.
Job Summary
The Assistant Director (AD) is a part of the Academic Success and Planning (ASP) leadership team within the department of the Academic Advisement Center (AAC). The AD provides supervision in the department for full-time Academic and Career Advisors (professional staff) in addition to advisement in one of three meta-major-specific areas: 1) Science and Mathematics, 2) Business, Computing and Education, and 3) Arts, Humanities, and Social Sciences. As one of three ADs in the department, the incumbent will work in collaboration with the other two ADs to support the overall student success and to carry out the university-wide academic advisement strategy at Augusta University. The AD establishes the tone for a student-centered, high-performance culture that emphasizes excellence in service, quality, productivity, and standards by Academic and Career Advisors. Reporting to the Director of the Advisement Center, the AD serves as primary administrator of technology systems and provides leadership and assistance in web-based technology, data collection, management, and reporting. In collaboration with the Director, the AD maintains operations, policies, and procedures consistent with student success initiatives. The incumbent will be required to develop and present workshops and develop positive relationships with students, faculty, and staff.
Responsibilities
The duties include, but are not limited to:
KEY RESPONSIBILITIES:
Participates on the AAC Leadership Team, providing leadership and support to cross-functional area initiatives in a blended student services unit. Leads the advising program, which involves the progress of students from orientation through graduation, overseeing the review of students' academic performance, ensuring the timeliness of the student communication cycle, analysis of degree progress trends, and overseeing advising-related programming. Supports the Director in the development of annual goals for the AAC in collaboration with the AVP and staff. Contributes to the strategic planning process for ASP and ongoing evaluation for improvement of services.
Provides leadership in the development of innovative strategies utilizing technology (i.e., Navigate, College Scheduler, Smart Guidance, Banner, etc.) to provide the highest level of student contact and service to contribute to student success goals. Regularly utilizes advising technology to generate reports on student trends, risk indicators, usage data, etc. Communicates findings with constituents to assess the impact and effectiveness of ASP programming through data collection and analysis; contributes content to assessment plans and reports. Champions the following key advising projects to ensure continuity of quality: Academic probation/suspension, transfer students, dual enrollment students, student degree progress, advisor onboarding and professional development. Ensures a close and productive relationship with Career Academic and Professional Engagement (CAPE) Directors, programmatic faculty, and appropriate campus schools.
Manages a student caseload of advisees and coordinates adequate staffing for day-to-day campus operations and special events. Serves as one of three senior academic and career advisors and manages a caseload of advisees. Cross-trained in multiple majors, disciplines, and careers and assumes caseloads as needed. Monitors, advises, and tracks the retention, progression, and graduation of all students within assigned population.
Manages full-time professional staff, including assigning student caseloads, responsibilities, mentoring, and performance evaluations to include: 1. Promoting effective teamwork and communication among all departments and other campus units capable of improving success, persistence, and timely graduation; 2. Serving as a liaison to the associated academic colleges and departments; 3. Teaching at least one INQR 1000 focused section per year; 4. Serving on University committees as necessary; 5. Anticipating issues and research information needed as background for the work of the other unit or collegiate leaders.
OTHER: Perform other duties as assigned.
Required Qualifications
Master's degree from an accredited college or university with a minimum of two years of academic advising experience, supervisory experience, and experience in varied student development, career development, teaching a first-year experience course, or professional experience in a college setting.
Preferred Qualifications
Master's degree from an accredited college or university in Academic Advising, College Student Personnel, Student Affairs and Higher Education, (psychological) Counseling, or other closely related field. Five years of full-time advising experience at the college/university level, exhibiting moderate growth in role; may include supervision or mentoring of others.
Knowledge, Skills, & Abilities
KNOWLEDGE
Knowledge of student information systems (for example, BANNER) is preferred.
Knowledge of academic fields for advising disciplines.
Knowledge of Microsoft Office Suite; Knowledge of Degree Audit tools (DegreeWorks is preferred) to inform advising and retention practices.
SKILLS
High degree of autonomy, strong initiative, self-guided and reflective.
Demonstrate skills with social media and be responsible for updating media content.
Prepare market materials such as newsletters and brochures.
Prepare materials/handouts for presentations at seminars, conferences, and workshops.
Excellent interpersonal, written, and verbal communication skills.
Detail-oriented with strong prioritization and organizational skills.
ABILITIES
Ability to communicate effectively and to follow oral and written instructions.
Must be flexible and be able to prioritize and function independently with minimal supervision.
Must be able to work cooperatively and diplomatically with superiors, peers, students, and outside agencies.
Ability to learn new software and programs.
Ability to maintain confidentiality.
Shift/Salary/Benefits
Shift: Days; M-F (Work outside of the regular business hours may be required)
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position
Recruitment Period: Until Filled
Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.
Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.
Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!
Conditions of Employment
All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.
If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.
Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.
For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.
Other Information
This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."
Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.
Equal Employment Opportunity
Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
How To Apply
Consider applying with us today!
Applicants are encouraged to tailor their resumes to the position of interest by clearly highlighting relevant work experience and skills gained from previous employment. Resumes should reflect how your background aligns with the qualifications and responsibilities of the role.
https://www.augusta.edu/hr/jobs/
Select University Faculty & Staff > External Applicants if you are a candidate from outside the university
Select University Faculty & Staff > Internal Applicants if you are a current university employee
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