Serve as a point of contact for guest service and be able to greet, welcome, and help guide guests, opposing team personnel, and officials through our athletic facilities.Collaborate with multiple campus departments and event staff to coordinate and execute varsity athletic contests and special events.When challenges arise, be solution-oriented and work with our guests to ensure that they are having a positive experience.Use confidence and positivity to make sure confrontation does not become conflict when assisting guests.Work with tools and equipment to set up and tear down events in a safe and timely manner.Operate athletic event equipment before, during, and after contests. Equipment may include, but is not limited to, radios, golf carts, ticket scanners, sound systems, scoreboards, etc.Read, understand, and ask follow-up questions pertaining to pre-event information sheets and pre-event operational meetings.Understand event logistics, assigned responsibilities, and how individual roles contribute to the successful execution of each event.Assist with reporting accidents and incidents that arise within the athletic facilities during a contest/event.Communicate availability and non-availability via email within established timelines.Perform a variety of game day operation-type roles, including but not limited to: Ushers/Door Supervisors, Ticket Seller/Scanners, Shuttle Drivers, Swim Meet Timers, Announcer Spotters, Music Operators, etc.Perform a variety of game day administrative-type roles, including but not limited to: Scoreboard Operator, Play Clock Operator, Game Clock Operator, Chain Crew, Public Address Announcer, etc.Perform other duties as assigned.SUPERVISION RECEIVED: Reports directly to the Assistant Athletic Director of Athletic Facilities & Events and functionally to the Assistant Director of Athletic Facilities & Events and the Athletic Ticketing and Game Day Experience Manager.
MINIMUM QUALIFICATIONS- Two years of related work experience, preferably in athletics, athletic event operations or sport management.
- Valid Michigan driver's license may be required for some events.
- Ability to work evenings and weekends; schedules vary based on the home competition schedule.
- Experience and ability to positively interact with all members of the campus community
- Ability to perform the essential duties of the position with or without accommodations.
WORKING CONDITIONS- Primarily, work shifts include evenings, weekends, and occasional holidays.
- Work may be performed in both indoor and outdoor athletic venues.
- Position may require working in varying weather conditions.
- When scheduled, attend training and meetings within employee groups and departments.
- All work associated with this role must be performed within the state of Michigan.
Applicants must be legally authorized to work in the United States at the time of hire and throughout their employment. The university does not provide employment visa sponsorship now or in the future for this job classification. Since SVSU does not participate in E-Verify, candidates for employment are not eligible for STEM OPT extensions.The above reflects the general details considered necessary to describe the essential functions of the job. It shall not be construed as an exhaustive statement of duties, responsibilities, or requirements that may be inherent in the job. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of a similar kind or level of difficulty.
About SVSU:Saginaw Valley State University is a comprehensive university with more than 100 programs of study for its roughly 7,000 students. Located on a suburban campus in Michigan's Great Lakes Bay Region, SVSU is committed to a supportive and empowering environment for students, faculty and staff. SVSU was recognized as a "Great College to Work For" for 9 consecutive years (2016-2024).
SVSU emphasizes undergraduate teaching and learning, and community-based research. SVSU earned the Community Engagement classification from the Carnegie Foundation for the Advancement of Teaching, a distinction achieved by only 7 percent of U.S. colleges and universities. By their senior year, 84 percent of students have engaged with community employers and agencies in internships, field placements or some other component of their academic preparation.
SVSU is establishing itself as a leader in STEAM education for the Great Lakes Bay Region, partnering with businesses, foundations and school districts to improve students' performance in math, science and the arts at the middle school, high school and university levels. SVSU is constructing the first university research facility on Lake Huron to improve public health and the economy in the Saginaw Bay watershed.
More than 70 percent of SVSU freshmen live on campus in student housing that has been rated No. 1 among public universities in the U.S. (2018-2025). SVSU fields 20 varsity sports at the NCAA Division II level. The average class size is 23 students. For more information, please visit our website
, http://www.svsu.edu. 
