Benefits Coordinator

The Benefits Coordinator plays a vital role in supporting the institution's overall workforce by overseeing the administration of employee benefits programs, initial payroll processing, and driving campus-wide wellness and engagement initiatives. Serving as a primary point of contact for staff and faculty, this position ensures clear communication, accurate benefit enrollment, precise payroll data entry, and a positive employee experience across the institution.

Examples of Duties

1. Serve as the first line of contact for faculty and staff regarding health, dental, vision, life, disability, and retirement benefit inquiries.
2. Conduct open enrollment periods, new hire orientations, and benefit informational sessions to educate employees on available options and coverage details.
3. Manage liaison operations between the institution, third-party benefit administrators, insurance carriers, and state retirement systems.
4. Reconcile monthly benefit billing statements and audit coverage reports for accuracy and compliance.
5. Perform initial data entry for payroll processing, including standard wage setups, and benefit deductions.
6. Maintain complete and accurate employee records within Colleague.
7. Collaborate with the Payroll Technician to resolve wage or deduction discrepancies in a timely manner.
8. Plan, coordinate, and host regular employee wellness programming, including fitness challenges, and educational workshops.
9. Organize monthly or bi-monthly "Lunch & Learn" educational sessions.
10. Gather feedback through post-event surveys to continuously evaluate and improve wellness and lunch and learn offerings.
11. Reconciles all monthly benefit invoices to reflect current census data and payroll allocations.
12. Prepares annual wage memos and contracts for faculty, administrators and full-time and part-time hourly employees. Enters new wage rates into Ellucian Colleague system.
13. Ensures all new hire, transfer and separation benefit paperwork is complete. Follows up with Director of Talent Acquisition and/or Associate VP of HR as needed to ensure accuracy and timeliness of compensation/benefit issues.
14. Oversees and maintains employee personnel files, which may include training and overseeing student-workers in the tasks of updating personnel files.
15. Cross-train within the department to learn aspects of other functions of the department and assist in other functions as needed; provide coverage when other team members are not available.
16. Assists in developing HR statistical analysis on various compensation and benefit initiatives. Prepares additional departmental statistical documents and reports as requested/required.
17. Completes employment verifications and PSLF requests as needed.
18. Provides input into the development and implementation of departmental objectives, policies, procedures and standards; recommends changes to departmental procedures as necessary to improve the efficiency of the institution's Human Resources goals and initiatives.
19. Supports and serves as a role model for our mission, vision, values, and customer service initiatives. Adheres to the organization's policies & procedures, and compliance guidelines. Ensures compliance with all federal and state regulations regarding any function of Human Resources.
20. Per the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), a federal consumer protection law, your job position entails functions that meet the definition of a Campus Security Authority (CSA). CSAs have a duty to report any crime to the College's Clery Compliance Officer. This information may be disclosed to them directly, through third-party, or witnessed. As a CSA, you are required to complete annual training which is provided by the College. This training encompasses your role, responsibilities, and reporting obligations
21. Performs other duties as assigned.

Typical Qualifications

• Associate Degree in Human Resources, Business Administration, Healthcare Administration, or a related field required. Bachelor's degree preferred.
• Two (2) to Four (4) years of related experience, preferably in a college environment, required.
• Previous Human Resources experience preferred.

Supplemental Information

• Strong knowledge of employee benefit programs, health insurance plans, and retirement plans.
• High attention to detail and accuracy when performing numerical data entry and mathematical calculations.
• Exceptional interpersonal and verbal communication skills, with a passion for helping and educating others.
• Ability to present complex benefits information clearly to diverse employee groups.
• Strong organizational skills to manage concurrent events, programs, and daily operations.
• Demonstrated experience maintaining strict confidentiality and handling sensitive employee records.
• Demonstrated ability to analyze situations logically, evaluate alternatives, research policies/plan documents, and solve problems independently before seeking assistance.