R00035860
Poughkeepsie, NY
Department
Campus Dining - Retreat
Job Family
Administrator
Vassar College is deeply committed to providing equal employment
opportunities to all applicants and employees by promoting an
environment of transparency and respect for differences. We welcome
applications from individuals of all backgrounds who meet the
qualifications of a posting. If you need to request an
accommodation to fully participate in the search process, please
contact [contact details available in the full listing].
Job Description
Position Summary
Reporting to the Director of Operations, the Cafe Manager provides
day-to-day operational leadership for assigned Dining Services
operations. The Cafe Manager maintains a strong and visible
presence on the floor, ensuring that dining facilities are
appropriately staffed, organized, safe, and operating to
established standards for service, food presentation, sanitation,
and customer experience.
The Cafe Manager supervises Dining Services Supervisors and
provides direction, coaching, and accountability to dining
employees. The position collaborates with the Director of
Operations, Executive Chef, other Cafe Manager, Dining Staffing
Manager, and Bon Appétit and Vassar Dining leadership to support a
cohesive and effective dining operation.
Responsibilities
- Provide visible and approachable, day-to-day leadership on the
dining floor and ensure assigned operations are appropriately
staffed, organized, and operating effectively.
Supervise and provide direction, coaching, training, and
accountability to Dining Services Supervisors and dining employees
including unionized staff reviews and coaching sessions in
accordance with the collective bargaining agreement.
Monitor food presentation, service, sanitation, safety,
cleanliness, and overall guest experience, addressing concerns
promptly. Participates in monthly safety audits.
Work with the Dining Staffing Manager to support staffing,
scheduling, employee deployments, call-outs, and coverage
needs.
Support catering and other Dining Services operations as
assigned, including staffing, logistics, event execution, and
coordination with campus departments.
Collaborate with the Executive Chef, culinary team, Vassar
College, and Bon Appétit staff to ensure integrated operations and
seamless coordination between culinary production and dining
services.
Partner with the Campus Dietitian in addressing any special
dietary needs and ensure labeling of menu items in service areas is
correct.
Communicate, build relationships, and respond to concerns to
various stakeholders, including management, students, and
staff.
Support the implementation of Dining Services policies,
procedures, training, and service standards.
Identify opportunities to improve operational efficiency,
service, staffing, and the student dining experience.
Participate in Dining Services meetings, Monthly Safety
Meetings, planning, and training.
Partner with the Director of Operations and Campus Executive
Chef to meet financial labor goals.
Required Knowledge, Skills, and Abilities
- Bachelor's degree or equivalent combination of education and
work experience.
- Three years of progressively responsible experience in food
service, hospitality, or a high-volume operational
environment.
- Demonstrated supervisory or management experience, including
the ability to coach, mentor, develop, and hold employees
accountable.
- Knowledge of financial, budgetary, accounting, and
computational practices within food service operations.
- Strong organizational, problem-solving, and communication
skills.
- Ability to work effectively with employees, students, campus
partners, and external partners.
- Ability to work collaboratively with Vassar College and Bon
Appétit employees.
- Comfort using technology to support scheduling, operational,
and administrative functions.
- Availability and flexibility to work evening and weekend hours
year-round to support campus dining.
- Ability to lift heavy objects up to 30 pounds. Team lift
anything greater than 30 pounds.
- Ability to stand and walk for the duration of a shift using
repetitive motion with your upper body to complete tasks.
Preferred Knowledge, Skills and Abilities
- Degree in culinary arts, restaurant management, or a related
field.
- Experience working in higher education.
- Experience working in a unionized environment.
- Experience managing high-volume dining operations and/or
catering.
- ServSafe Certification.
Compensation
The compensation for this position is $65,200 - $79,000 per
year.
When extending an offer, Vassar College considers factors such as
(but not limited to) scope and responsibilities of the position,
candidate's work experience, education/training, key skills,
internal peer equity, budget, and other market and organizational
considerations. The starting salary range represents the College's
good faith and reasonable estimate at the time of posting.
To apply, visit https://vassar.wd1.myworkdayjobs.com/en-US/Vassar-External/job/Poughkeepsie-NY/Cafe-Manager_R00035860?jobFamilyGroup=71e2c39500161003e7c4fa7b8078820e&jobFamilyGroup=71e2c39500161003e7c4fed539988210&jobFamilyGroup=71e2c39500161003e7c506cf57a48214.
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