* This is a courtesy post on behalf of the Finger Lakes
Community College Association Inc. *
The Part-Time Campus Store Associate supports the Campus Store
Manager in the daily operation of the FLCC Campus Store. This
position provides hands-on leadership and operational support to
ensure a welcoming, efficient, and student-centered retail
environment. The Associate will assist with supervising and
supporting student and part-time staff, customer service,
point-of-sale operations, inventory management, merchandising,
store organization, and special events. The position will serve as
a key support to the Campus Store Manager and may assume
responsibility for daily store operations in the Manager's absence.
The position requires flexibility to work a variable part-time
schedule, including occasional evenings and weekends during peak
periods, Commencement, and campus events.
Essential Duties and Responsibilities:
Store Operations & Customer Service
- Assist the Campus Store Manager with the daily operation of the
Campus Store.
- Open and/or close the store, as assigned, and ensure
appropriate cash-handling and security procedures are
followed.
Provide excellent customer service to students, faculty, staff,
and visitors.
Assist customers with purchases, returns, exchanges, product
questions, and general Campus Store needs.
Help maintain a clean, organized, welcoming, and accessible
retail environment.
Identify operational issues and communicate concerns or
recommendations to the Campus Store Manager.
Serve as the Manager's operational support and provide
day-to-day leadership when the Manager is unavailable. Passionate
about working with children.
Staff Support & Supervision
- Assist the Campus Store Manager with training, directing, and
supporting student and part-time employees.
- Provide guidance to employees regarding customer service, store
procedures, point-of-sale processes, and daily
responsibilities.
- Assist with staff scheduling and coverage as directed by the
Campus Store Manager.
- Monitor employee attendance, work assignments, and performance
and communicate concerns to the Campus Store Manager.
- Foster a positive, professional, and customer-focused work
environment.
Point-of-Sale & Financial Operations
- Operate the Campus Store point-of-sale system accurately and
efficiently.
- Process sales, returns, exchanges, and other transactions in
accordance with established procedures.
- Assist with daily cash reconciliation and related financial
procedures.
- Follow FLCC Association cash-handling, purchasing, and
financial-control policies.
- Assist with financial or sales reporting as requested by the
Campus Store Manager.
- Identify and report discrepancies or concerns to the Campus
Store Manager.
Inventory & Merchandising
- Assist with receiving, organizing, stocking, and displaying
merchandise.
- Help maintain accurate inventory records and assist with
periodic inventory counts.
- Monitor inventory levels and communicate replenishment needs to
the Campus Store Manager.
- Assist with pricing, tagging, merchandising, and seasonal store
displays.
- Help maintain appropriate organization of textbooks, course
materials, apparel, supplies, technology, and other Campus Store
merchandise.
- Assist with inventory transfers, returns, and other
inventory-related activities as directed.
eCampus & Online Store Support
- Assist students and customers with questions related to online
Campus Store orders and pickup processes.
- Support coordination between the physical Campus Store and
eCampus operations as needed.
- Assist with processing or fulfilling Campus Store pickup
orders.
- Communicate recurring customer concerns or operational issues
to the Campus Store Manager.
Commencement & Special Events
- Assist with the ordering, organization, distribution, and
return of Commencement regalia.
- Provide evening and/or weekend support for regalia distribution
and other Commencement activities as needed.
- Assist with Campus Store operations during special events,
orientation, athletics, and other campus activities.
- Support special promotions, sales, and department-specific
merchandise initiatives.
Marketing & Campus Engagement
- Assist with merchandising and promotional displays.
- Help communicate Campus Store promotions, events, and new
products to students and campus departments.
- Provide customer feedback and observations to the Campus Store
Manager to help identify opportunities to improve the Campus Store
experience.
Compliance & Safety
- Follow FLCC Association policies, procedures, financial
controls, and applicable regulations.
- Follow established cash-handling, inventory-control, and
loss-prevention procedures.
- Help maintain a safe, organized, and accessible retail
environment.
- Protect confidential customer, employee, and financial
information.
- Report safety concerns, operational issues, or policy
violations to the Campus Store Manager.
Required Qualifications
- High school diploma or equivalent.
- Minimum of two years of retail, customer service, campus store,
or related experience.
- Demonstrated ability to provide excellent customer
service.
- Experience working with point-of-sale systems, cash handling,
or retail transactions.
- Ability to work independently while also functioning
effectively as part of a team.
- Strong organizational and communication skills.
- Ability to supervise, train, and provide direction to student
and part-time employees.
- Ability to work a flexible part-time schedule, including
occasional evenings and weekends based on store and campus event
needs.
Preferred Qualifications
- Associate or bachelor's degree in business, retail management,
higher education, or a related field.
- Previous supervisory or lead experience in a retail
environment.
- Experience working in a college or university campus
store.
- Experience with inventory management systems and point-of-sale
platforms.
- Experience with online retail or e-commerce operations.
- Experience working with students in a college or university
environment.
Skills & Competencies
- Excellent customer service and interpersonal skills.
- Strong attention to detail and accuracy.
- Ability to prioritize and manage multiple tasks in a fast-paced
environment.
- Strong problem-solving and decision-making skills.
- Ability to communicate effectively with students, faculty,
staff, vendors, and visitors.
- Dependability and willingness to take initiative.
- Ability to maintain professionalism and confidentiality.
- Ability to work effectively with diverse campus
stakeholders.
Compensation
- Part-time, hourly position.
- Approximately 20–25 hours per week, based on operational needs
and schedule.
- Flexible schedule, with occasional evenings and weekends
required during peak periods and campus events.
- 48 annual hours of sick leave
- Meal benefit and/or Health Reimbursement Account
- Evaluation performed on a yearly basis with cost-of-living
adjustments
- Hourly Rate: $18.00–$22.00, depending on experience, education,
and qualifications.
* This is a courtesy post on behalf of the Finger Lakes
Community College Association Inc. *
