Captain of Operations

Primary Description of Work

The UNCSA Police and Public Safety Department encompasses multiple functional areas. The Law Enforcement Patrol Division requires enhanced oversight to ensure a high standard of operational effectiveness and service delivery. The Captain of Operations position is responsible for providing focused leadership on the internal operations of the law enforcement function, ensuring consistent oversight, accountability, and performance within patrol operations. This role is intended to allow the Chief of Police to concentrate on strategic priorities by reducing involvement in routine daily operations. The position may perform patrol duties as operational needs require.

Work Schedule and hours

Varied, but typically Monday-Friday -typically 8:00 am to 5:00 pm

40 hours per week

Description of Responsibilities and Duties

• Law Enforcement Branch Operational Excellence
• Assists the Chief of Police by overseeing law enforcement operations with an emphasis on compliance with Written Directives and implementation of departmental priorities. Provides leadership and oversight to support internal operational excellence across the law enforcement branch through report review, personnel oversight, and office and field observations. Coordinates the collection and analysis of data related to service efficiency, service quality, performance outcomes, and operational concerns. Prepares assessment reports and provides recommendations to the Chief of Police in support of the goals and objectives of each reporting section.
• Personnel Management
• Guides and supports subordinate leadership and operational units in mission and task accomplishment. Supports personnel development, including professional growth, performance monitoring, and documentation of progress or performance concerns. Models and reinforces departmental values of Accountability, Respect, Truthfulness, and Service. Demonstrates effective leadership practices such as active listening, sound judgment, and commitment to procedural justice. Ensures an appropriate balance between delegated authority and direct involvement in task completion.
• Special Event Management
• Oversees and coordinates law enforcement staffing and operational support for special events held on and off campus. Collaborates with internal and external stakeholders to support event safety, operational planning, and appropriate resource deployment. Ensures special event operations align with departmental policies, risk management practices, and institutional requirements.

Minimum Qualifications

NC Advanced Law Enforcement Certification.

Preferred Qualifications

067308

Terms of Employment

S1 12 month

Salary Range

Commensurate with education and experience

Special Instructions to Applicants

Please upload a resume, cover letter, and list of three references with your application.

This is an Exempt Professional Staff (EPS LEO) position. The application must be completed in full detail (including work history) for your qualifications to be considered. Failure to complete the application process as required by state regulations will result in your application being rejected for the vacancy, and you will not be considered for the position. The UNCSA participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Final candidates are subject to criminal background checks.

The University of North Carolina School of the Arts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination, harassment, or retaliation based on race, religion, color, national origin, ethnicity, sex, pregnancy, gender identity or expression, sexual orientation, age, political affiliation, National Guard or veteran status, genetic information, or disability.