Professional Experience/ Qualifications
- Demonstrated experience with AWS environments, including VPC peering, Transit Gateways, Gateway Load Balancers ( GWLB ), and egress/ingress filtering.
- Experience delivering infrastructure as code. Experience automation scripting or deploying infrastructure utilizing tools such as Terraform, Ansible, Packer, Git, GitHub, or GitLab.
- Experience operating enterprise-level network hardware, ideally utilizing Aruba Networks and Aruba ClearPass authentication systems.
- Technical proficiency in managing virtualized environments (Hyper-V, VMware) and standard server configurations (Active Directory, Web, and Database servers across Linux and Windows OS).
- Experience with integrating AI APIs and Retrieval-Augmented Generation ( RAG ) workflows into existing enterprise applications.
- Familiarity with AI/ML standard frameworks and libraries like TensorFlow, PyTorch, LangChain, or Hugging Face.
- Familiarity with managing Palo Alto Networks firewalls and implementing industry-standard security controls.
- Experience scripting relating to managing network infrastructure or servers.
- Knowledge of copper and fiber cabling, TCP /IP, routing, BGP, Palo Alto firewalls, and cloud networking infrastructure.
- Higher Education Experience. Prior experience working within a college or university IT ecosystem.
- Applicable cloud architecture, networking & infrastructure, and/or IT certifications (e.g., AWS Certified Solutions Architect – Associate / Azure Administrator Associate, AWS Certified Solutions Architect – Professional / Azure Solutions Architect Expert, Aruba Certified Professional, Palo Alto Networks Certified Network Security Administrator ( PCNSA )).
- Bachelor’s Degree in Information Technology (or related field) alongside 3–5 years of dedicated cloud infrastructure experience (equivalent combinations of education and experience welcomed). Master’s degree in a related field preferred.
Colgate University’s Information Technology Services ( ITS ) is a dynamic organization that serves the diverse technology needs of the university community. Comprised of several functional areas, Classrooms, Digital Media & Events; Data Analytics & Decision Support; Engagement & Support; Information Security; Learning & Applied Innovation; Services & Shared Infrastructure, ITS prides itself on exceptional customer service and building collaborative relationships to meet the unique needs of our liberal arts campus. ITS endeavors to foster an inclusive environment that values diversity, professional development, creativity, and innovation to support the growth of individuals and the organization.
Accountabilities
Colgate University is seeking a forward-thinking Cloud Infrastructure Engineer to join our Services and Shared Infrastructure team within Information Technology Services ( ITS ). In this role, you will play a pivotal part in driving Colgate’s continued transition to a modern, hybrid cloud infrastructure and system architecture. The Cloud Infrastructure Engineer acts as a core member of the Enterprise Infrastructure Services team working to help imagine and expand our infrastructure and design systems that are highly resilient, secure, and accessible.
The core responsibilities of this position include:
Cloud Architecture & Infrastructure Automation: Responsible for the day-to-day design, administration, and optimization of Colgate’s cloud and hybrid infrastructure. Manages cloud architecture standards and building infrastructure automation utilizing Infrastructure as Code (IaC) to ensure the reliability, security, and scalability of the enterprise cloud environment. Maintains and improves cloud infrastructure and services, specifically within AWS & Azure.
Systems & Network Administration: Oversees the uptime, efficiency, and maintenance of campus on-premise virtual environments (Hyper-V), servers (Linux and Windows), network access control (Aruba ClearPass), storage arrays (Pure Storage), and enterprise software firewalls (Palo Alto). Provides strategic input to guide the ITS Campus Infrastructure plan, supporting current and future building projects and campus needs.
AI Integration & Emerging Technology: Maintains familiarity with modern AI frameworks, actively researching current and emerging AI tools, cloud, and networking technologies to apply best practices. Safely integrating AI tools into daily tasks where appropriate, maintaining a security-first mindset regarding data sharing with AI tools.
Project Management: Demonstrated ability to successfully lead small projects and participate in large projects by creating project plans, developing requirements, and coordinating across teams. Demonstrated ability to navigate and consistently add value within a matrixed organization. Consistently meeting deadlines and collaborating effectively with the team.
Change Management: Responds positively to changing university initiatives and readily adapts behavior to maintain effective performance; understands the long-term direction of the University and can relate this to departmental area; adapts to new methodologies; identifies and acts on areas where change is appropriate.
At Colgate, our technology is driven by our values. We expect our team members to champion thoughtful communication, teamwork, respect, and empathetic customer service in everything they do.
Additional Responsibilities
- Research, implement, and maintain enterprise cloud infrastructure systems and services.
- Regularly monitor and assess environments to proactively identify and execute necessary improvements.
- Optimize cloud environments for cost, performance, scalability, and reliability.
- Maintain knowledge of industry security best practices, standards, and requirements. Understand and apply appropriate security controls, privacy concepts and methods, and assist with security incident response.
- Maintain and track an accurate inventory of systems, equipment, and services.
- Proactively identify, analyze, diagnose, document, and resolve technical issues and requests within a centralized ticketing system. Research complex issues to find effective resolutions to technical problems.
- Maintain clear operational documentation and contribute to the team’s knowledge of cloud best practices.
- Acquire and maintain technical knowledge through self-paced training, courses, seminars, and other professional development methods.
- Work cooperatively and communicatively with colleagues, partners, and customers.
- Manage technical assignments and maintain key relationships with student workers and/or interns. Provide mentorship, training, and leadership to student workers and interns as necessary.
- Perform other related duties and special projects as assigned
to assist the department in achieving and maintaining its core
mission.
On-Call Responsibilities
- Participate in the team’s after-hours on-call rotation, one week per team member, to respond to issues outside of normal business hours.
06/29/2026
Job Close Date
Open Until Filled
Yes
Special Instructions Summary
EEO Statement
The University recognizes that equal employment opportunity can only be achieved through demonstrated leadership. It is the Policy of the University to recruit, employ, retain, promote, and train employees on the basis of skills and experience, capacity to do the job, and valid job qualifications without regard to any characteristics protected by applicable local, state or federal laws.
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