Evening and Weekend Program Specialist

Salary Schedule Placement: Appropriate placement on Salary Schedule C3 - 04 ($40,583 -$66,302) based on experience

Essential Duties and Responsibilities

1. Assist the Dean and Instructional personnel with the management of evening and weekend programs.
2. Coordinate room schedules/space utilization, equipment and facilities during evening and weekend hours.
3. Monitor classrooms, labs/workshops, and other campus facilities and respond appropriately.
4. Maintain accessibility and communication with Instructional administrators and faculty to facilitate class coverage and monitoring as necessary.
5. Provide assistance and direction to students, prospective students, and visitors.
6. Advise students as needed and assist with student registration each semester.
7. Assist the Admissions and Enrollment Services office with documentation, submission of admissions applications, and verifications.
8. Make schedule changes, class cancellations, register students, and enter drop/add in the Administrative Software System (Banner).
9. Perform inquiries and input student information in the Administrative Software System (Banner).
10. Utilize the document imaging system to organize and maintain student admission information.
11. Administer evening and weekend assessments (testing) as needed.
12. Assess and resolve student, faculty, and operational issues occurring in the evening and weekend programs.
13. Assist with hosting evening and weekend student activities.
14. Review graduation applications and degree works scribing degree plans.
15. Provide optimal, courteous, and responsive customer service in written and verbal formats.
16. Serve as the primary contact for the records office in the evenings and weekends and direct calls to appropriate individuals.
17. Participate in professional development activities and utilize information to enhance performance.
18. Serve on college committees, as assigned.
19. Perform all other job-related duties as requested by the Registrar or appropriate administrator.

The Evening and Weekend Program Specialist will be expected to work a flexible schedule which may include day hours when necessary. This job description is a general statement of required major duties and responsibilities performed regularly. It does not exclude other duties as assigned. This job description and specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties, as may be required by their supervisor.

Qualifications

1. Bachelors degree from a regionally accredited university.
2. Three years of experience in a fast-paced office environment; experience in education is preferred.
3. Experience in Microsoft office applications is required; experience with integrated software systems (ERPs Rev. 10.25.2023 such as Ellucian Banner, Alliant Data Systems, Touchnet, PeopleSoft, etc.) is preferred.

OTHER QUALIFICATIONS AND JOB REQUIREMENTS:

1. Ability to work a flexible schedule to include evenings, nights, weekends, and day hours, when necessary.
2. Excellent written and oral communication skills coupled with the ability to critically think and solve complex problems associated with the work.
3. Proficiency in using Microsoft Excel and computer software associated with the work.
4. Ability to operate in a fast-paced environment and ability to multi-task.
5. Experience providing excellent customer service.
6. Comprehensive knowledge of institutional policies and procedures.
7. Ability to work independently on complex tasks and prepare accurate reports.
8. Ability to establish and maintain effective working relations with others in a pleasant and effective manner.
9. Ability to maintain confidentiality of office information.
10. Ability to represent the college professionally at all times.
11. Ability to be a self-starter, have follow-through, and complete assignments on time.
12. Detailed oriented.

Application Procedures/Additional Information

Applicants must meet the minimum qualifications and must submit a complete application packet through the ONLINE application system (www.lawsonstate.edu) by the deadline date in order to be considered for the position. It is the sole responsibility of the applicant to ensure his or her application packet is completed. Application material may not be submitted by fax or email. No previous application files will be transferred for consideration of this position. If you have any questions regarding the application process, please contact the Office of Human Resources at (205)929-3408.
A complete application packet consists of:

• A cover letter
• Online application
• A current resume
• A copy of all postsecondary transcripts identifying the applicant, institution, and date degree conferred. If employed, all official transcripts must be received in the Office of Human Resources prior to the employment state date.

Applicants who fail to submit a complete application packet will not be considered.

Before an offer is made, the applicant must provide the following:
Employment verification letter(s) from a current or previous employer detailing all relevant experience. Employment verification letters must include employment dates and job title and be on official letterhead with an authorize personnel signature. Work experience verification from a current employer may be delayed until an official offer of employment has been made. Applicants must submit a written request to delay submission or work experience verification from a current employer.
More than one position in the same job classification may be filled from the applicants for this position should another vacancy occur during the search process.