Facilities and Operations Coordinator

Required Qualifications - Education and Yrs Exp

Bachelors plus 2-3 years' experience or equivalent combination of education and experience

Required Qualifications - Skills, Knowledge and Abilities

Experience:

• At least 2 years of experience in coordinator, facilities operations or event management, or a combination of both
• Proven track record of successfully managing multiple projects and tasks simultaneously
• Experience working in a fast-paced, dynamic environment

Skills:

• Strong organizational and communication skills
• Ability to work effectively with diverse groups, including staff, students, and external partners
• Ability to prioritize tasks, manage time, and meet deadlines
• Ability to manage budgets and track expenses
• Physical ability to lift, carry, and move supplies and equipment as needed
• Strong attention to detail and problem-solving skills
• Ability to think critically and make sound judgments
• Strong customer service skills, including ability to handle conflicts and complaints
• Ability to work independently and as part of a team
• Strong time management and prioritization skills

Technical Skills:

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Basic knowledge of facilities management software (e.g., maintenance tracking, inventory management)

Other:

• Availability to work flexible hours, including evenings, weekends, and holidays
• Ability to handle emergency situations, including injuries and weather-related issues

Preferred Qualifications

Certifications/Licenses:

• First Aid/CPR certification (or willingness to obtain)
• Basic Life Support (BLS) certification (or willingness to obtain)
• Familiarity with OSHA regulations and safety protocols

Other

• Bachelor’s degree in a related field (e.g., facilities management, event management, hospitality) preferred
• Familiarity with event management software and systems (e.g., ticketing, scheduling)
• Basic knowledge of facilities management principles, including maintenance, upkeep, and safety protocols
• Familiarity with event management software and systems (e.g., ticketing, scheduling)

Department Contact for Recruitment Inquiries: Mariruth Graham

Department Contact Phone Number: 603-646-5666

Department Contact for Cover Letter and Title: Alan Reed, Associate Athletic Director for Faciltiies and Operations

Equal Opportunity Employer

Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all.

Background Check

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?: Yes

Special Instructions to Applicants

Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy

Description

Facilities Operations

Assists in the day-to-day coordination of athletics facilities operations.

• Conducts quality control walkthroughs of athletics facilities to ensure proper function, cleanliness, and operational readiness.
• Supervises building managers responsible for supporting the daily operation, monitoring, and readiness of athletics facilities.
• Coordinates building manager schedules, assignments, training, and day-to-day work expectations.
• Serves as a resource for building managers in addressing routine facility issues, operational questions, and established facility procedures.
• Assists with basic work order coordination, operational follow-up, and tracking.
• Supports coordination of office moves and operational logistics with campus partners.
• Supports access control administration, including key distribution, card access coordination, and event unlock support.
• Assists with operational inventory tracking and departmental supply coordination.
• Oversees mailroom operations and departmental package distribution processes.
• Assists with maintaining organization and operational readiness of shared departmental spaces.

Percentage Of Time: 55

Event Management

Serves as a primary event manager for multiple home varsity contests.

• Directs, supervises, and coordinates all facets of athletics event management with input from their supervisor(s) while overseeing event management staff.
• Coordinates game day staff, including officials and coaches, to ensure adequate personnel for game operations and to support visiting teams.
• Supports the implementation of policies and procedures that contribute to high-quality varsity athletics events for both the participants and spectators.
• Works with head coaches to understand home events’ needs and preferences.
• Ensures proper facility and equipment set-up for events.
• Coordinates and helps execute special DCARD events, including but not limited to, AD’s BBQ, Celebration of Excellence, Holiday Party, All-Staff meetings, DAAB meetings.
• Coordinates with event workers to ensure responsibilities are clear and duties are performed properly.
• Handle on-site operational issues and emergencies, including weather issues and crowd management, and serves as a liaison with Dartmouth Safety and Security and Hanover Police when applicable.

Percentage Of Time: 35

Administrative & Departmental Support

• Assists with administrative tracking, operational documentation, facility records and departmental support efforts.
• Supports Facilities & Operations projects, initiatives, and operational follow-up as assigned.
• Demonstrates a commitment to professionalism, inclusion, and collaboration through actions and communication with others.
• Performs other duties as assigned.

Percentage Of Time: 10

Demonstrates professionalism and collegiality through actions, interactions, and communications with others appropriate to an environment that is welcoming to all.

Performs other duties as assigned.

Organization

Dartmouth welcomes individuals from diverse backgrounds, with varied experiences, and a range of talents, who are motivated to learn, develop, and achieve success.

Inspired by its unique New England setting, Dartmouth is dedicated to effecting positive change within a community where everyone collaborates to generate knowledge, engage with the global community, and enhance their personal growth and purpose.

Join a welcoming environment that fosters exploration and promotes teamwork. Here, you'll discover inclusive spaces, open opportunities, and a culture that values diverse identities and perspectives.