Job Description
The Facilities Management Events Coordinator is a professional-level role with significant functional and operational leadership responsibilities, reporting to the Associate Director of Facilities Operations and Services and is based in the Facilities Management Operations Center (FMOC). The Events Coordinator operates within the Facilities Management Operations Center (FMOC) and is supported by Facilities administrative staff, shop supervisors, and established work order and scheduling systems.…
The role collaborates closely with Facilities leadership to escalate complex or high-risk operational issues as needed.
This position serves as the lead planner, coordinator, and decision-maker for Facilities -supported campus events, exercising professional judgment to assess feasibility, determine operational requirements, and direct Facilities resources to ensure seamless and successful event support. The role is responsible for evaluating complex event requests, establishing operational plans, coordinating multi-trade Facilities teams, and serving as the primary Facilities liaison to University departments, external partners and community stakeholders. In addition, the position will serve as the Venue Manager for the ETEC building.
This role requires a high degree of independence, proactive functional and operational leadership, and the ability to anticipate needs, manage competing priorities, and ensure campus readiness for high-visibility events.
Primary Responsibilities
- Evaluate customer requests for event support and determine if requests are reasonable and fall within the domain of Facilities Operations and Services to provide requested support. Participate in walk-throughs and meetings to discuss event setups and needs with requesters. Communicate and coordinate with Facilities Operations and Services shops on all event support requirements, including extensive use of AiM/computerized work order system.
- Point of contact for all ETEC events, serving as the Venue Manager. Approves reservations for essential event spaces in the ETEC building. Collaborates with internal and external groups regarding walkthroughs, coordination, and event arrangements.
- Provide quality customer service to internal and external constituencies requesting the use of university facilities. Work closely with other University Divisions, departments, and outside agencies, as necessary, to accomplish work assignments.
- Assist with coordination and scheduling of Facilities Shops and Trades workload beyond event-related, when needed, within the Facilities Management Operations Center (FMOC). Develop and recommend improvements to the Computerized Maintenance Management System (AiM). Effectively communicate and support the daily operations in the Facilities Management Operations Center (FMOC) as needed.
- Other duties as assigned by the Assistant Director of Facilities Operations and Services and support the University through availability as an Essential Employee and registering for University at Albany Alert emergency notification system. Provide services to the University when possible (committee work, governance, student, or community activities, etc.).
