Job Details
Employment Type: Full Time
Institution Type: Four-Year Institution
Department: Human Resources
Salary: $8.25 per hour (max. 20 hours per week)
Schedule: Varies, based on the students’ class schedule
Position Summary
The Department of Human Resources is structured to provide a full array of programs and services to support the University’s mission, vision, and values, and our current and potential Jax State employees. The Department of Human Resources is comprised of outstanding professionals with the necessary functional knowledge to support the needs of the University’s human capital, and to provide appropriate counsel and advice to the institution’s leadership while fostering a culture of excellence, empathy, integrity, mutual respect, and the delivery of exceptional service to the Jax State community.
Duties include, but are not limited to, answering the phones, assisting employees, and providing excellent customer service to students, staff, and faculty while assisting with any questions or concerns that they may have. This position works collaboratively with all HR team members.
Positions may be filled based on individual applicants’ skills, qualifications, and departmental needs. Morning availability (8:00 a.m. - 12:00 p.m.) preferred.
** Must be eligible for Federal Work Study. If uncertain of eligibility, please contact the Office of Financial Aid.
Duties & Responsibilities:
- Operates the front desk: answers telephone in a kind and courteous manner and assists all customers.
- Review new hire paperwork with new hires; review completed new hire paperwork for accuracy.
- Scan individual documents as well as complete personnel files.
- File documents and personnel folders.
- Create labels using label maker.
- Prepare New Employee Orientation packets.
- Fax a variety of documents upon request; distribute faxes received.
- Retrieve current and previous personnel records as requested.
- Organize personnel files chronologically.
- Open, time stamp, and correctly distribute mail.
- Maintain an organized, clean front desk and reception area.
- Must be able to maintain confidentiality of information.
- Performs other duties as assigned by the department.
Minimum Qualifications:
- Applicants must be enrolled as a Jax State student taking at least six (3) hours per fall or spring semester. (Requirements for international students below. *)
- If not a first-time student, the applicant must have a GPA of 2.00 or higher.
- Selected applicants must provide evidence of student enrollment and GPA (unofficial transcript or printout of enrollment/GPA from MyJaxState.
- Must be eligible for Federal Work Study.
- May not be a Dual Enrollment Student.
Notice Regarding International Students:
- International students in student visas are not eligible for Federal Work Study positions.
- Please visit the International Programs website for additional information: http://www.jsu.edu/international/index.html
Preferred Qualifications:
Availability:
- Mornings - 8:00 a.m. to 12:00 p.m.
Knowledge:
- Knowledge of general University policies and procedures.
Skills:
- Excellent Customer Service skills.
- Basic computer skills (Microsoft office, internet, etc.)
- Excellent communication skills, written and oral.
Abilities:
- Ability to read and comprehend written materials encountered on the job.
- Ability to work in a team atmosphere.
Required Documents:
- Cover Letter
- Resume
- Unofficial Transcript
Organization
Located in the Appalachian foothills of northeast Alabama, midway between Birmingham and Atlanta, Jacksonville State University is home to more than 9,900 students representing 63 countries. As a learning-centered university, it strives to challenge students academically in a responsive environment, meeting their educational, career and personal goals. As an academic institution, it seeks to produce broadly educated graduates prepared for global engagement. As a public, comprehensive university, it promotes excellence in scholarly and service activities consistent with its academic and professional strengths. For a complete list of Goals, Core Values and Strategies to fulfill this Mission, go to the JSU Strategic Plan home page.
Academically Jax State offers 113 academic programs and concentrations, including bachelor's, master's, post-baccalaureate, doctoral and advanced certificate programs in a variety of disciplines that prepare graduates for meaningful careers and ongoing education. More than 40 online programs are offered. The University features six colleges on its 459-acre campus – Arts, Humanities and Sciences; Business and Industry; Education and Professional Studies; Health Professions and Wellness; Social and Behavioral Sciences; and Library. Most academic programs have discipline-specific accreditations, a reflection of their quality and JSU’s commitment to excellence.

