Financial Aid Assistant (part-time)

providing clerical support for the Director and Coordinator as needed. The Financial Aid Assistant is dedicated to the learning college concepts by developing programs and facilitating activities that promote student success and lifelong learning.

Duties may include:

• Screen student needs for all calls and students coming in person to the Financial Aid Department and schedule appointments when needed.
• Explain financial aid application process and awards available to prospective and currently enrolled students.
• Prepare copies of students' appeals along with transcript for appeal committee's review.
• Generate letter to students indicating committee decision. Update Excel spreadsheets.
• Prepare Court of Claims documentation for the CFO's signature/notary.
• Review ISAC roster of students in default; prepare rights and responsibilities letter and update logs.
• Prepare exit interview packet/letter for student borrowers.
• Distribute work-study award information to the Job Resource Center. Create letters and maintain Excel spreadsheet to track pay rate, work-study award dollars, supervisor and department, earned dollars after each payroll.
• Ensure all brochures, forms, and financial aid applications are stocked and updated. Order additional stock through various banks, the Department of Education, ISAC, and Moraine.
• Track receipt of master promissory notes (MPN) and entrance loan counseling for student borrowers. Follow-up with students.
• Schedule rooms for loan sessions biweekly. Make reminder calls to students.
• Review non-compliance report for students who have previously appealed and have been granted aid. Prepare non-compliance I and non-compliance II letters for distribution.
• Prepare mail-merge letters to be sent to instructors.
• Order supplies, maintain stock room, and keep inventory of all supplies and follow up on delivery dates.
• Submit work requests for copies through Marketing and Campus Operations requests.
• On a monthly basis, tally the number of students for reporting purposes and chart on Excel spreadsheet. On a weekly basis, prepare report of student files received, incomplete, complete, or in corrections and track.
• Troubleshoot problems that arise with the copy machine and call service.
• File correspondence and other records according to established file classification system.
• May assist in training new employees related to financial aid and campus resources.
• Routinely handle confidential material and maintain confidence.
• Perform other related duties as assigned.

Education/Experience:

High school diploma or general education degree (GED); and minimum of one (1) year related experience and/or training in customer service experience required.

Note: Software and skills proficiency testing for the specific position will be required upon hire and must be successfully completed within the probationary period, if this testing has not been previously completed within the year.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Must possess excellent oral communication skills with the ability to handle diverse situations to avoid confusion and obtain cooperation.
• Ability to work both independently and as a team with little supervision. Ability to exercise good judgment.
• Ability to prioritize and multi-task in a fast-paced work environment with attention to detail.
• Must possess above average organizational skills.
• Ability to type 40 words per minute (wpm).
• Ability to use a computer, preferable experience in Microsoft Word and Excel.

Position Status:

Part Time

Hours:

General Hours
Monday – 1:00 – 6:00
Tuesday – 8:30 – 12:30
Thursday – 8:30 – 5:00
Friday – 8:30 – 5:00
Hours may be adjusted

Salary/Wage:

$16.21

Hourly/Salary:

Hourly

Benefits:

Moraine Valley offers a generous benefits plan which includes paid time off, tuition discounts for benefit eligible employees, insurance options, and retirement benefits in a collaborative and friendly environment. These include:

Health
Tuition reimbursement
MVCC Tuition waiver
SURS Retirement plan
Vacation Days
Holidays
Sick Leave
Personal days
Bereavement days
Tax-sheltered annuity plans

Visit these links to learn more about specific benefits and eligibility criterion for this position/category:
morainevalley.edu/hr

Review of Applications Begins:

10/05/2026

Position Type:

Support/Hourly Staff

Posting Number:

SS00640P

Open Date:

09/17/2026

Open Until Filled:

Yes

Special Instructions to Applicants:

Please apply online with required materials and complete application prior to review date for best consideration.

Organization

Moraine Valley Community College is dedicated to ensuring our students gain the knowledge and skills needed to meet the demands of a changing world. With nearly 150 programs, expert faculty, state-of-the-art learning facilities, and a vibrant campus culture, you’ll see why we are among the nation’s premier two-year institutions of higher learning.

The Moraine Valley Community College District 524 covers 139 square miles in the southwest suburbs of Chicago. The district has population of about 400,000 people and includes 26 communities.

Recognizing employees are among our most valuable resources, Moraine Valley strives to attract, hire and retain diverse and highly qualified personnel.

Our Human Resources Department is committed to providing professional, prompt and fair services to current and prospective employees. We are excited at the prospect of new personnel sharing their knowledge and expertise within our community and we encourage all to apply for open positions for which they are qualified. The college prides itself on providing an atmosphere that fosters professional and personal growth—one of the many reasons we are recognized as an Avatar HR Solutions Best in Class Employer.