Support Financial Aid Coordinators and Financial Aid
Counselors;
Advise students and families on financial aid application
requirements, aid eligibility, cost of attendance, award
eligibility, loan process requirements, unusual circumstances,
satisfactory academic progress, etc.;
Assist with counseling student virtually;
Assist with managing requests for financial aid and enrollment
information from students, state agencies, and other 3rd party
agencies including but not limited to:
- MA Dept. of Transitional Assistance.
- MA Rehabilitation Commission.
- U.S. Dept. of Housing and Urban Development.
- Assist with Federal Work-Study (FWS) program operations,
including student eligibility inquiries, onboarding support, and
coordination with campus departments as needed;
- Other duties as assigned.
This list is not to be considered all-inclusive. A supervisor may
assign other duties as required to meet the needs and foster the
mission of the College.
All employees of MassBay are expected to work collegially and
collaboratively within a community that values and celebrates the
variety of student experience.
Minimum Qualifications:
Bachelor’s degree in Business Administration, Human Services,
Sociology, or closely related field; with six (6) months experience
and/or training involving financial aid operations or loan
processing; or an equivalent combination of education, training,
and experience.
Preferred Qualifications:
- Sensitivity and commitment to the goals of Affirmative
Action;
- Experience working in a community college or similar
environment;
- Demonstrated commitment to working with students in need;
- Customer service oriented;
- Familiarity with Microsoft Office software, and PC
applications;
- Ability to work with confidential student financial, academic,
and personal information and comply with the Family Educational
Rights and Privacy Act (FERPA);
- Strong verbal and written communication skills to effectively
advise students and respond to inquiries;
- Ability to work collaboratively with staff and engage
positively with students and families;
- Attention to detail;
- Ability to work occasional flexible hours/shifts preferred and
willingness to travel to all campuses (Wellesley Hills, Framingham
and Ashland).
Additional Information:
Salary Range: $52,021 to $58,177 in accordance with one's
education and experience as dictated by the collective bargaining
agreement classification compensation structure.
As a Massachusetts State Employee, you are offered an
outstanding suite of benefits adding value to your salary.
- Array of choices for health insurance plans to meet individual/
family needs
- Affordable Dental Insurance and vision discount program
- 12 paid State/ Federal holidays
- Generous sick, vacation, and personal time
- Flexible Spending Plans to reduce your taxable income
- Low-cost basic and optional life insurance
- Defined Benefit Pension Plan, providing a fixed,
pre-established benefit for employees at retirement
- Thinking to save more money towards retirement: consider
Deferred Compensation plans i.e., 457(b) or 403(b).
- Tuition Benefits for employees and dependents at state colleges
and universities
- Free Employee Assistance Program (EAP)
- Eligibility towards Public Service Loan Forgiveness
(PSLF)
- Free gym and parking on campus
Need more info: https://www.massbay.edu/employment/benefits
Position Type: MCCC Unit Professional
MCCC Union Title, and Grade: Financial Aid Assistant, Grade
2
Source of Funding: State Appropriation
Deadline: October 2nd, 2026, or after that until
filled.
To Apply: Please include a letter of interest and resume
with your online application.
Final candidates are required to provide sealed transcripts and/or
certifications.
Hiring is contingent upon a successful CORI clearance.
Massachusetts Bay Community College is an affirmative action/equal
opportunity employer and does not discriminate on the basis of
race, color, national origin, sex, disability, religion, age,
veteran status, genetic information, gender identity or sexual
orientation in its programs and activities as required by Title IX
of the Educational Amendments of 1972, the Americans with
Disabilities Act of 1990, Section 504 of the Rehabilitation Act of
1973, Title VII of the Civil Rights Act of 1964, and other
applicable statutes and college policies. The College prohibits
sexual harassment, including sexual violence. Inquiries or
complaints concerning discrimination, harassment, retaliation or
sexual violence shall be referred to the College’s Affirmative
Action and/or Title IX Coordinator, the Massachusetts Commission
Against Discrimination, the Equal Employment Opportunities
Commission or the United States Department of Education’s Office
for Civil Rights.
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