Financial Aid Coordinator

Key Responsibilities and Accountabilities

• Serves as main point of contact for EC3’s Financial Aid Servicer, Portico.
• Establishes, documents, and maintains the financial aid process to adhere to the procedural expectations of the federal government and the College.
• Serves as the primary point of contact for students and stakeholders regarding financial aid and scholarship programs, processes, and resources.
• Coordinates and implements financial aid activities such as outreach, reporting, and monitoring; updates and maintains student records.
• Works with the Foundation office to develop and administer the college’s scholarship program
• Prepares and presents information regarding federal financial aid, scholarships, and grants for various campus groups, high school students and parents at meetings, group discussions, workshops, and recruitment sessions.
• May hire, train, and supervise student employees.
• May provide formal or informal supervision to other financial aid/scholarship specialists and other members of the campus community.
• Assists and supports other financial processing for the school's business office as needed.
• Works with departments, Foundation staff, and other business office personnel to respond to inquiries and to ensure federal and state grant program accounts are active and not expired.
• Ensures appropriate dissemination of private funds for need-based aid before FAFSA can be used for SAI.
• Works with Foundation staff to develop and administer process for application, review, and dissemination for Emergency Scholarship. Works with bursar to resolve issues. Responds to student inquiries.
• Leads FAFSA outreach activities to the community with support from campus community.
• Responsible for leading financial aid training workshops for internal staff and external constituents.
• Other duties as assigned.

Required Qualifications

• Associate’s degree required.
• Experience administering financial aid in higher education.
• Understanding of and belief in the benefits of a community college education.
• Possess an appreciation for an inclusive learning environment where everyone is respected and valued.

Preferred Qualifications

• Bachelor’s degree preferred.
• 3 years’ experience of direct experience administering financial aid in higher education.
• Experience giving presentations in an educational setting.
• Experience setting up financial aid processes within a student information system, Workday Student Information Systems preferred.
• Experience training financial aid processes to prospective students and staff members.