JOB ID [contact details available in the full listing]
The Financial Aid Specialist will be involved in multiple aspects of financial aid administration. This position's main responsibility is to complete non-student-facing processing for assigned responsibilities and to ensure all processing is completed timely and accurately.
Areas of responsibility include complex and heavily regulated processing which requires specialized knowledge of financial aid regulations. Further, duties will vary based on team assignment but include from conducting file reviews, ISIR reviews, approving financial aid awards, managing state-based funds such as Cal Grant, completing tuition obligation and R2T4 calculations, processing stipends, monitoring, and resolving title IV credit balances, processing refunds, NSLDS reporting, import/export file processing, resolving disbursement and origination errors, evaluating, and approving institutional aid, SEOG and private loan batches, completing various reports as direct.
While this position is not student-facing, customer service is a critical aspect of this role as it supports all WCU and/or ACC campuses and works closely with various internal departments for resolution of issues and completion of multi-step processes.
Essential Functions & Responsibilities
The Financial Aid Specialist will be involved in multiple aspects of financial aid administration. This position's main responsibility is to complete non-student-facing processing for assigned responsibilities and to ensure all processing is completed timely and accurately.
Areas of responsibility include complex and heavily regulated processing which requires specialized knowledge of financial aid regulations. Further, duties will vary based on team assignment but include from conducting file reviews, ISIR reviews, approving financial aid awards, managing state-based funds such as Cal Grant, completing tuition obligation and R2T4 calculations, processing stipends, monitoring, and resolving title IV credit balances, processing refunds, NSLDS reporting, import/export file processing, resolving disbursement and origination errors, evaluating, and approving institutional aid, SEOG and private loan batches, completing various reports as direct.
While this position is not student-facing, customer service is a critical aspect of this role as it supports all WCU and/or ACC campuses and works closely with various internal departments for resolution of issues and completion of multi-step processes.
Essential Functions & Responsibilities
- All Financial Aid Specialist are responsible for:
- Managing their assigned activity queue to ensure all activities are completed accurately and on time.
