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Assists Patron Services and Volunteer Supervisor in all aspects of managing events, including administrative and operational tasks related to events and front of house operations for programs held in the Macomb Center for the Performing Arts and Lorenzo Cultural Center or programmed by Macomb Community College at offsite locations.
Provide customer service and support to general public and clients
Respond to and resolve complaints
Explain and enforce policies and procedures
Schedule, train and supervise volunteer staff
Enforce college health, safety, fire and departmental regulations
Open and close the facility as needed
Assist with event needs, including setting up and strike of tables and chairs
Maintain and provide proper security for equipment
Report observations relating to incidents or building maintenance and repair issues to appropriate personnel
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