Human Resources Development (HRD) and Integrated Ed. & Training (IET) Coordinator

SUPERVISION RECEIVED AND EXERCISED:

• Receives general supervision from the Senior Director of Academic & Career Readiness
• Supervises HRD instructors

Duties & Responsibilities (Essential Functions)

ESSENTIAL AND OTHER IMPORTANT FUNCTIONS STATEMENTS:
Essential and other important responsibilities and duties may include, but are not limited to, the following:

• Develop, promote, deliver, and coordinate employability skills and basic job training skills classes and IET pathways to students in ACR, unemployed or underemployed public, and to businesses and industries in New Hanover and Pender counties.
• Develop and implement innovative, viable training programs that enhance individuals' employability.
• Utilize advanced budgeting skills to ensure fiscally responsible training provision that meets community needs and supports the college's goals.
• Recruit, interview, evaluate, and hire instructors; develop and draft instructor contracts; plan and schedule classes.
• Provide academic and transitions advising for ACR students. Assist students with the CFCC and financial aid application processes.
• Meet with community-based organizations, corporate, and industry leaders to identify continuing education needs, develop programs, and design courses to meet specified needs.
• Participate in the development of advertising for HRD classes and IET pathways; prepare brochures and advertising materials.
• Collect and submit registration forms, fees, class rosters, pay and attendance sheets and other documentation as required; prepare reports regarding data collected.
• Create instructional contracts and collect and process pay sheets.
• Collect and review all forms for end of class packets and meet compliance standards.
• Follow up with clients and students in terms of customer satisfaction and additional training needs.
• Follow through and carry out required rules and regulations as set by CFCC, the North Carolina Community College Systems office, the Department of Labor and the Department of Commerce.
• Visit classes on and off campus and program orientations to share information regarding admissions, program offerings, financial aid, major selection and other aspects of the transition process.
• Provide ongoing advising to ACR students and assistance with resume writing and other employability skills in the ACR Resume Lab.
• Assist students with class registration in CFCC Curriculum and Continuing Education/EWD classes.
• Work closely with Admissions staff, Testing Services, and Financial Aid advisors to make sure students complete, meet and exceed all admissions and placement requirements.
• Maintain transition advising records and document student outcomes.
• Respond to requests and inquiries from students, faculty, staff and local and state agencies; provide detailed information and give directions.
• Maintain sound knowledge of the colleges financial aid process, degree auditing and placement testing procedures and deadlines.
• Generate ideas for and participate in recruitment and publicity activities.
• Collaborate with other department staff to increase student retention and transition.
• Schedule assemblies, workshops and information sessions; recruit guest speakers and collaborate with other intercollegiate departments to provide information regarding academic programs, job training and job skills.
• Assist program coordinators to train the instructional staff on transition opportunities, and incorporating job training and soft skills in the classroom.
  Maintain information regarding local and regional hiring events.

Other Important Functions:

• Assist faculty, administrative staff, and students with various support tasks including accessing computerized information.
• Assist with student registration processes, in person, on FundFive, and in Self Service.
• Maintain current knowledge of Curriculum and Continuing Education processes and procedures as well as general college policies and procedures.
• Maintain HRD program materials
• Collaborate with Coordinators to publicize student and staff recognitions and accomplishments.
• Participate on various college committees and other institutional activities.
• Collaborate with community agencies to establish and foster a student support network.
• Plan and participate in professional development activities on and off campus.
• Provide direct support to the Senior Director of Academic & Career Readiness.
• Assist other program coordinators as needed.
• Perform related duties and responsibilities as required and assigned.

Qualifications

QUALIFICATIONS:

Knowledge of:

• Organizational and management practices as applied to the analysis and evaluation of programs, policies and operational needs.
• The College admissions process, student registration, completion of the Federal Application for Federal Student Aid (FAFSA), and placement procedures.
• Adult Education programs, the Workforce Innovation and Opportunity Act of 2014, and Title II federal funding.
• Industry training trends.
• Marketing principles and techniques.
• Online learning platforms and best practices for online instruction.
• Local and regional employment trends and community employment agencies.
• CFCC Curriculum and Economic & Workforce Development (EWD) program offerings.
• Customer Service skills and principles.
• Principles of supervision, training and performance evaluation.
• Modern presentation skills and technology.
• Microsoft Office, Ellucian or other data management systems.

Ability To:

• Interpret and apply CFCC goals, objectives, policies, procedures, rules, and regulations.
• Interpret and apply federal, state, and local policies, procedures, laws, and regulations.
• Work and communicate with people from a variety of backgrounds and socio-economic levels.
• Establish and maintain effective working relationships with those contacted in the course of work including college staff and various government officials, community groups, industry leaders, and the general public.
• Select, supervise, train, and evaluate assigned staff and instructors.
• Communicate clearly and respectfully, both orally and in writing.
• Provide clear and concise information to the public, other college departments, government agencies, organizations and businesses.
• Meet with students individually to establish a relationship of trust.
• Present to small or large groups of current or potential students.
• Provide as much aid to students as possible while being motivating and encouraging.
• Maintain patience and determination while following up with students.
• Accommodate flexible work hours and travel to off-campus locations.
• Maintain compliance records for college and state requirements.
• Read and comprehend grants and procedures required to comply with grant mandates.
• Respond to inquiries and requests for information in a timely and professional manner.
• Work independently in the absence of supervision.
• Organize work for timely completion.
• Maintain effective audio-visual discrimination and perception needed for:
  + Making observations
  + Reading and writing
  + Communicating with others
  + Operating assigned equipment
  + Handling varied tasks simultaneously
• Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include the following:
  + Walking, standing, and/or sitting for extended periods of time
  + bending, stooping, climbing, or lifting up to 50 pounds
  + Operating and maintaining assigned equipment
• Maintain mental capacity, which allows the capability of:
  + Making sound decisions
  + Responding to questions
  + Demonstrating intellectual capabilities

EXPERIENCE AND TRAINING GUIDELINES:

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Minimum Education/Training:

• Bachelors degree or higher from an accredited college or university required; coursework in education or counseling-related field preferred.

Minimum Experience:

• Adult Education administration experience
• Teaching experience that includes curriculum development and online learning

Preferred Education/Training, Experience, Skills

• Adult Education administration experience
• Teaching experience that includes curriculum development and online learning

Supplemental Information

Special Instructions to Applicants:

• This position REQUIRES UNOFFICIAL TRANSCRIPTS AND/OR TRAINING CERTIFICATIONS be submitted in addition to the application. Please have these documents ready to upload when applying.
• Candidates are required to submit OFFICIAL TRANSCRIPTS for all degrees obtained prior to their first day of work or hire date. If highest level of education is High School diploma or equivalent, proof of completion is required.
• Candidates who have obtained their education outside of the US and its territories must have their academic degree(s) validated, at their own expense, by an outside credential evaluation service as equivalent to the Baccalaureate or Master's degree conferred by a regionally accredited college or university in the United States.
• To claim veterans preference, all eligible persons shall submit a DD Form 214, Certificate of Release or Discharge from Active Duty, to Human Resources during the application process. Human Resources will verify eligibility

STATEMENT OF NON-DISCRIMINATION

Cape Fear Community College, its faculty and staff, and the Board of Trustees are fully committed to the principles and practice of equal employment and educational opportunities. The College does not discriminate against applicants, students, or employees in any programs and activities provided on the basis of race, color, national origin, sex (including pregnancy and sexual orientation), gender (including gender identity and status as a transgender or transsexual individual), disability, religion, age, genetic information, veteran status or any other protected status as required by Title IX of the Educational Amendments of 1972, Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964 and any other applicable statutes and CFCC policies.

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