Institutional Research Manager (HEA) - CQI Manager- Institutional Research Analysis (Revised)

BS/MD degree (7-year program) and a Physician Assistant Master?s Degree (27-month program). True to its legacy of access, opportunity, and community transformation, the medical school?s mission remains to recruit highly talented students as diverse as New York City itself. CUNY SoM places a special emphasis on recruiting those who are underrepresented in the field of medicine and on training high-quality, culturally competent health professionals and scientists equipped to address the healthcare needs of New York?s medically underserved communities. As a significant priority, CUNY SoM also seeks to enhance the recruitment and retention of senior leadership, faculty, and staff to reflect the diversity of our student body more closely. The Continuous Quality Improvement (CQI) Manager is responsible for designing, implementing, and maintaining a comprehensive CQI program to support excellence in medical education. This role ensures alignment with accreditation standards (e.g., LCME, ARC-PA), promotes data-driven decision-making, and fosters a culture of continuous improvement across academic, clinical, and administrative functions. In addition to the CUNY Title Overview, the duties include but are not limited to the following responsibilities: CQI Program Leadership Develop, implement, and oversee the institution?s CQI framework for medical education programs. Promote a culture of continuous improvement across departments and stakeholders. Establish processes to monitor compliance with accreditation standards/elements, and to ensure ongoing assessment of curriculum, student outcomes, and program effectiveness. Facilitate CQI committees, working groups, and meetings. Provide guidance and training on CQI principles and methodologies. Collaborate with faculty, administrators, and students to identify improvement opportunities. Accreditation & Compliance Monitor ongoing compliance with accreditation standards (e.g., LCME, ARC-PA, MSCHE) and recommend corrective action plans as needed. Lead compliance activities throughout the accreditation cycle, including documentation, reporting, and coordination. Data, Documentation, & Reporting Develop and manage surveys and other data-gathering instruments administered by the school or professional bodies, such as AAMC. Regularly review data sources for accuracy and consistency. Develop analyses and reports and present findings to college constituencies. Maintain accurate records of CQI activities, outcomes, and action plans. Ensure proper documentation for audits and reviews. Collaborate with data owners and data analysts to compile data required for assessment and accreditation and present the information using visual displays or reports appropriate to the purpose. Interpret and communicate data insights to relevant stakeholders to identify trends, gaps, opportunities for improvement, and "close the loop" on assessment. Prepare reports for senior leadership, accrediting bodies, and internal stakeholders. QUALIFICATIONS Bachelor's Degree and six years' relevant experience required. Preferred Qualifications A Master?s degree in Healthcare Administration, Public Health, Education, or related field preferred. Experience with accreditation in health fields (LCME, ARC-PA, or similar) strongly preferred. Familiarity with medical school curriculum structures and assessment methods. Experience with Microsoft 365 tools such as Teams, SharePoint, Planner, Project, To Do, and Power Apps to manage cross-functional collaboration. Strong analytical and data interpretation skills. Excellent communication, facilitation, and interpersonal skills. Ability to manage multiple projects and work cross-functionally. Strong attention to detail, project management, and organizational skills. Self-directed, flexible and adaptable to the needs of medical education. CUNY TITLE OVERVIEW Manages College institutional research programs and studies related to the College's mission. Develops relevant, timely and accurate institutional information to administrators, the college community, the external community, and external agencies. Defines and implements research studies, designing and conducting data analyses and analyzing and interpreting results. Researches, develops and recommends policy analyses relevant to anticipated institutional planning, policy, and decision-making needs. Participates in college-wide strategic planning, institutional effectiveness and outcomes assessment tasks. Respond to data, table and report requests from college constituencies. Manage surveys, questionnaires and other data-gathering instruments administered by the Office. Manages a library of institutional planning and research documents. May consult with faculty and students in the design of databases for research projects Performs related duties as assigned. Job Title Name: Institutional Research Manager CUNY TITLE Higher Education Associate FLSA Exempt COMPENSATION AND BENEFITS Salary Range: $74,249 - $129,041 Salary commensurate with education and experience. CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world. CUNY is in the process of implementing salary schedule increases. Once implemented, salaries of eligible employees will be adjusted by 3.5% effective 9/1/26, in accordance with the terms of the PSC-CUNY collective bargaining agreement. HOW TO APPLY Revised- Please visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID: 32599 or Title: Institutional Research Manager (CQI Manager). Select "Apply Now" and provide the requested information. NOTE: If you have already applied to this vacancy, you do not need to reapply. Applicants must provide a resume and cover letter. CLOSING DATE Revised- Repen until filled. Resumes are being reviewed. JOB SEARCH CATEGORY CUNY Job Posting: Managerial/Professional EQUAL EMPLOYMENT OPPORTUNITY CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer. Job ID: 32599 Location: CUNY School of Medicine Job Type: Full-Time