TITLE: Lead Mailroom Courier/Distributor
REPORTS TO: Mailroom/Warehouse Supervisor
SCHEDULE: 40 hours per week; full-time. Generally 7:00a.m.
to 4:00 p.m., Monday through Friday, with a one hour lunch, with an
occasional Saturday hours. Schedule may vary according to Academy
needs. * This position is considered Essential Personnel.
Wage: $27.00 - $29.00 per hour. Wage based on relevant experience
and/or education.
Pay Group
Type
Status
Fiscal Year Weeks
Class
Department
Location
BiWkly (Hourly)
Regular
Full-Time
Full year (52 weeks)
Staff
Facilities Management
On-Campus
Position Purpose
Supports the mission of the Mailroom and Central Receiving
Warehouse by providing high quality, customer-oriented mail
services ensuring mail, delivered packages, and inventory moves
efficiently and cost-effectively throughout the Phillips Exeter
Academy’s Campus.
Job Responsibilities
- Responsible for the planning, coordination and execution of the
day-to-day work associated with the mailroom.
Provide excellent customer service to students, faculty and
staff requiring assistance with mail and package deliveries and.
inquiries.
Transact via ERP systems, receipts for packages delivered to
the mailroom and warehouse locations.
Process postage sale transactions with the mail meter machine
and cash/charge drawer and run necessary financial reports.
Responsible for readdressing mail with insufficient or
incorrect addresses and forwarding all undeliverable mail to the
U.S. Post Office.
Manage the process to forward mail for 6 months to faculty no
longer employed by the Academy.
Operate the academy mail van as back up support for scheduled
courier runs.
Query Academy’s databases for up-to-date student enrollment,
faculty and staff employee changes, and accurate mail distribution
of faculty family members residing on campus.
Administrator for online delivery/shipping programs.
Perform as supervisor in absence of Mailroom/Warehouse
Supervisor.
Support Supervisor with drafting and updating department
procedures.
Train mailroom employees on daily functions, including all
mailroom and warehouse technology.
Act as liaison between the Academy and the U.S. Post Office and
maintain current knowledge of U.S. Postal and other delivery
service regulations.
Perform warehouse related activities including receiving,
issuance, and delivery of inventory items.
Perform other duties as assigned.
Knowledge, Skills and Competencies
- Strong interpersonal skills with ability to develop and build
trust with all collegial relationships.
- Respect for diversity of identities and experiences, an
orientation toward equity and inclusion, and cultural competency in
all aspects of Academy life.
- Excellent analytical and problem-solving skills as well as a
strong customer focus.
- A strict adherence to appropriate handling of confidential
information.
- Ability to work independently and handle multiple priorities
and deadlines simultaneously.
- Ability to follow verbal and written directions, maintain a
professional demeanor and restraint at all times, including
stressful situations.
Direct/Indirect Reports
None.
Position Requirements
Education
- High school diploma or GED is required.
- Some college experience is helpful.
Experience
- Proficient in Microsoft Office Suite required.
- 2 years’ experience in mailroom or warehouse operations
preferred.
- Must be at least 21 years old with a valid driver’s license and
good driving record.
- Oracle experience is desirable.
- Technology related to inventory management or work order
systems experience is preferred.
- Experience in an institutional or campus setting
Physical Requirements
- Physical demands are in excess of those for sedentary work and
individuals must be able to remain on their feet for extended
periods of time, go up and down flights of steps, as well as stoop,
kneel, crouch, and lift.
- Ability to lift and transport up to 50lbs without
assistance.
- Ability to withstand exposure to inclement weather (rain, snow,
sleet, freezing temperatures, etc.).
Additional Requirements
- Successfully complete a criminal background check (reviewed
every 5 years).
- Clean Driving record (reviewed annually .
- *Essential personnel are required to report to or remain at
work if instructed directly by designated personnel during
emergency events or inclement weather.
