Wayne State University is searching for an experienced
Manager,
Scholarships and Awards at its Detroit campus location.
Wayne State is a premier, public, urban research university located
in the heart of Detroit, Michigan where students from all
backgrounds are offered a rich, high-quality education. Our
deep-rooted commitment to excellence, collaboration, integrity,
diversity and inclusion creates exceptional educational
opportunities which prepare students for success in a global
society.
Essential functions (job duties):
Job Purpose
As a member of the management team, the Manager of Scholarships and
Awards will develop, monitor and report on fund balance and
expenditures for various institutionally funded and private
scholarship programs. Responsible for coordinated effort and
collaboration across multiple units within the office and campus
community.
Oversee and manage Scholarship Award Management System (SAMS) as
well as support colleges and departments with departmental award
administration. Assists the Associate Director and Sr. Director in
facilitating the development, budgeting, and information-sharing
regarding University scholarships. Serves as the University’s
initial contact for matters concerning scholarships. Work
activities demand exceptional quality service to students,
departments, local, state and federal agencies as well as ensuring
program requirements are met.
Essential Functions
(Essential functions are the primary duties/major job
responsibilities that an employee must be able to perform, with or
without reasonable accommodation. The essential functions are
listed in order of importance.)
- Demonstrate administrative capability as a financial aid
administrator by ensuring practices, policies, and procedures are
in compliance with Federal, State, and institutional requirements.
Must maintain a thorough working knowledge of financial aid rules
and regulations.
Assist with the development of financial aid awarding plans,
policies, and communications to keep WSU competitive in recruitment
and retention of students.
Develop detailed statistical analyses and reports outlining
fiscal and operational activities; Provide time sensitive data to
Associate Director and Senior Director.
Monitor and forecast fund balances; monitor and respond to
student eligibility compliance requirements for various award
programs. Maintain thorough and accurate records and reports to
ensure proper change protocols are maintained and practices meet
compliance requirements.
Assist with training employees as needed to access the
university scholarship platform for scholarship selection.
Participates in developing software and programs to support and
enhance the administration of various scholarship programs.
Supervise professional staff.
Serve as a functional or project leader for various department
or division initiatives; Participate in internal/external audit
reviews. Provide written responses and updates to policy changes.
Update and reconcile student accounts to reflect eligible award
amounts. Must demonstrate working knowledge of federal financial
aid awarding rules.
Perform internal review and audit of work completed. Represent
the department head at various meetings.
Perform other related duties as assigned.
Qualifications:
Education Bachelor's degree
- Bachelor's degree from an accredited college or university or
an equivalent combination of education and/or experience.
Experience Intermediate (3 to 4 years job-related experience)
- Demonstrated working experience in higher education, Successful
candidate for this position should reflect the successful
performance in a large, highly complex and fast paced
environment.
Knowledge, Skills and Abilities
- COMMUNICATION SKILLS: Interpersonal skills, resolving
conflicts, promoting cooperation, administering contracts, and
providing outstanding customer service. Ability to create written
reports and deliver oral presentations.
- TECHNICAL KNOWLEDGE: Ability to serve as an administrator for
scholarship website and online web portals.
- INTERPERSONAL SKILLS: Effective interpersonal and customer
service skills. Ability to handle pressure situations. Ability to
exercise professional judgment when financial aid program
guidelines do not seem to adequately address a specific situation
is also essential
- SUPERVISORY SKILLS: Ability to delegate work, set clear
direction and manage workflow. Skill and experience in mentoring
and coaching of personnel. Ability to train, develop, assess, and
offer feedback to staff members. Skill in development of teamwork
among staff members.
- ANALYTICAL SKILLS: Ability to compare, contrast and quality
check work with a keen attention to detail. Strong analytical
skills including critical thinking and problem-solving skills. Must
be able to forecast resource needs and project processing
deliverables.
- COMPUTER SKILLS: Proficient in the use of Banner and Microsoft
Office tools including Excel. Project Management/SMARTSHEETS,
Salesforce, or other CRM systems. Statistical analysis including
SPSS. Cognos report writer.
School/College/Division:
H92 - VP Student Affairs
Primary department:
H9247 - Student Financial Aid (H9247)
Employment type:
- Regular Employee
- Job type: Full Time
- Job category: Staff/Administrative
Funding/salary information:
- Compensation type: Annual Salary
- Hourly rate:
- Salary minimum: TBD
- Salary hire maximum: TBD
Working conditions:
Office environment
Job openings:
- Number of openings: 1
- Reposted position: No
- Reposted reason: None (New Requisition)
- Prior posting/requisition number:
Background check requirements:
University policy requires certain persons who are offered
employment to undergo a background check, including a criminal
history check, before starting work. If you are offered employment,
the university will inform you if a background check is
required.
