- Monitor network performance; respond to alerts, service
requests, and escalated incidents; and perform root cause analysis
to resolve complex issues. Participate in a rotating on-call
schedule to respond to after-hours incidents and outages.
- Participate in the planning, design, and implementation of
network projects, including new construction and renovations.
Develop and recommend standards, roadmaps, and capacity plans to
support current and future needs.
- Maintain and improve network security, including segmentation,
802.1X/NAC, firewall policy, and vulnerability remediation, in
partnership with IT Security and in alignment with frameworks such
as CIS, NIST, and PCI.
- Create and maintain accurate network documentation, including
diagrams, configurations, IP address management, and procedures.
Automate routine tasks using scripting, AI, and network automation
tools where feasible.
- Provide technical guidance to Network Technicians and student
workers. Collaborate with systems, security, and application teams,
vendors, and contractors; evaluate vendor products and services and
recommend improvements.
- Support network services delivered through ITS auxiliary
operations, such as residence halls, dining, and external
partnerships.
- Proactively pursue opportunities to learn new systems and
technologies, share knowledge, and partner with team members to
continually enhance departmental expertise and effectiveness.
- Perform all other duties assigned to support department and
University objectives.
MINIMUM QUALIFICATIONS:
- Associate’s degree in computer science, Information Technology,
or a related field.
- One (1) or more years of experience as a network engineer,
network administrator, or similar role.
- Equivalent combination of education and experience will be
considered.
PREFERRED QUALIFICATIONS:
- Bachelor's degree in Computer Science, Information Technology,
or a related field.
- Three (3) or more years supporting enterprise or campus
networks, preferably in higher education.
- Experience with Palo Alto Networks or Fortinet firewalls, Cisco
Catalyst switching, and enterprise wireless.
- Experience with network automation (e.g., Python, Ansible) and
documentation platforms such as NetBox.
- Cisco Certified Network Associate (CCNA) or Cisco Certified
Network Professional (CCNP) or equivalent vendor
certification.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Strong understanding of enterprise and campus network design,
including LAN/WAN, VLANs, Spanning Tree, wireless (802.11), and
routing protocols such as OSPF and BGP.
- General awareness of EVPN, VXLAN, and Clos (spine-leaf) fabric
architectures; hands-on proficiency is not required.
- Hands-on experience configuring and troubleshooting enterprise
switching, routing, and wireless platforms (e.g., Cisco, Arista)
using the command line interface (CLI).
- Experience administering next-generation firewalls (e.g., Palo
Alto Networks and Fortinet), VPN, and 802.1X/network access control
solutions.
- Working knowledge of core network services (DNS, DHCP, NTP,
RADIUS/TACACS+, QoS) and cloud networking in Microsoft Azure and/or
AWS.
- Experience with network monitoring, management, and
documentation tools (e.g., Zabbix, SNMP, syslog, and NetBox).
- Understanding of scripting and automation (e.g., Python,
Ansible, or PowerShell) to automate repetitive tasks.
- Ability to effectively utilize artificial intelligence
(AI).
- Ability to take ownership of issues, perform root cause
analysis, and drive problems to resolution.
- Strong communication skills with the ability to explain
technical issues clearly to both team members and non-technical
users.
- Ability to work outside normal business hours to implement
changes and solutions to limit impact/exposure to
users.
PHYSICAL DEMAND AND WORKING CONDITIONS:
Physical requirements include occasional lifting and carrying of 5
to 70 pounds and occasional use of ladders and lifts. This role
requires sitting, standing, reaching, walking, twisting, and
kneeling, as well as the visual acuity, speech, hearing, hand-eye
coordination, and manual dexterity needed to operate a computer and
basic office equipment. Work is performed primarily in an office,
with regular work in data centers and telecommunication
rooms.
REQUIRED LICENSES, CERTIFICATIONS, AND/OR OTHER SPECIFIC
REQUIREMENTS OF LAW:
- Must possess a valid driver’s license.
- This position requires a criminal background check, which will
include a Level II screening as required by Florida Statute
§435.04.
- This position is subject to federal and state privacy
regulations.
NORMAL WORK SCHEDULE: This position is salaried and exempt.
The normal work schedule is Monday – Friday, 8:00 a.m.-5:00 p.m.;
however, occasional after-hours work (evenings, weekends, and
holidays) may be required. Local travel between university
locations and local vendors may be required. Occasionally, travel
to professional events and conferences may be required. This
position is eligible for a flexible work schedule.
TARGET HIRING SALARY & BENEFITS: $71,400-$77,700.
Benefits include medical, personal, and parental leave, paid
holidays, State of Florida health insurance and retirement
plans.
LOCATION/WORK MODEL: Full-time/On-site
Note: Employment-based visa sponsorship will NOT be
considered for this position.
APPLICATION DEADLINE DATE: The position may be open for 14
days with a minimum of 7 days; however, review of applications will
commence immediately.
APPLICATION PROCESS: In addition to completing the online
application, all applicants are required to upload the following
documents as
PDF attachments to the application:
- List of at least three (3) professional references (names and
contact information)
- Cover Letter answering the following items:
- Why are you interested in the position?
- Explain how your skills, experience, and personal qualities
make you a strong fit for this role. You may include additional
relevant experience not immediately apparent from your resume.
- A description of a project you took on and completed,
explaining challenges and how you overcame them, and the outcome.
This can be technical or non-technical and may be something
completed in a position or at home.
- What motivates you professionally and personally to excel in a
technical and collaborative environment?
If any of these three items are not included, your application
will not be shared with the hiring manager, and you will not be
considered for the position.
References will not be contacted unless you are selected as a
finalist for the position.
DIVERSITY STATEMENT:
Florida Polytechnic University is an equal opportunity/equal access
institution. It is the policy of the Board of Trustees to provide
equal opportunity for employment and educational opportunities to
all (including applicants for employment, employees, applicants for
admission, students, and others affiliated with the University)
without regard to race, color, national origin, ethnicity, sex,
religion, age, disability, sexual orientation, marital status,
veteran status or genetic information.
Employment is contingent upon eligibility to work in the US. An
appointment is not final until proof is provided.
FLORIDA POLY BENEFITS INFORMATION
Florida Poly qualified employees have the opportunity to take
advantage of a variety of
health benefits (through the State of Florida) to help
meet their specific needs, as well as the needs of their family.
This comprehensive coverage includes flexible spending accounts,
medical and life insurance, and worker's compensation.
Health benefits are administered through
People First , on behalf of the State of Florida, as
pre-tax insurance plans. People First handles all new hire
enrollments, coverage changes, premium administration, and
dependent eligibility. Their Service Center is staffed Monday
through Friday, from 8 a.m.–6 p.m. EST, at 1-866-663-4735.
RETIREMENT
Florida Poly offers great options for retirement. From the required
selection of a state plan to additional voluntary retirement plans,
our employees have many opportunities to save and prepare for their
future.
Click Here for more information.
OTHER BENEFITS
EXPLORE LAKELAND FLORIDA
Conveniently located along I-4 between Tampa and Orlando, Lakeland
is home to Florida Polytechnic University and many other businesses
and attractions. Click
here
to explore Lakeland, Florida.
SPECIAL INSTRUCTIONS REGARDING ATTACHMENTS:
Required attachments are listed on each posting.
Please be
sure to attach all required documents in the Resume/CV field before
continuing through the application. Once your application
has been submitted, no changes may be made and additional
attachments will not be considered.
An unofficial copy of the degree/transcript is acceptable during
the application process. For positions requiring a degree, the
official transcripts are required upon hire.
Foreign Transcript: Transcripts issued outside of the United States
require a equivalency statement from a certified transcript
evaluation service verifying the degree equivalency to that of an
accredited institution within the USA. This report must be attached
with the application and submitted by the application
deadline.
All document(s) must be received on or before the closing date of
the job announcements.
This position requires a background check, which may include
a level II screening as required by the Florida Statute
§435.04.